Emotional Footprint Awards 2023
Accounting - Enterprise
SoftwareReviews names Odoo, Sage Intacct, and Oracle E-Business Suite as Accounting - Enterprise Emotional Footprint Award Winners.
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Accounting - Enterprise
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Odoo
Odoo
Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.
9.4
CX Score
CX
Score
+97
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Sage Group
Sage Intacct
Sage Intacct helps organizations thrive in today’s ever-changing, digital world with seamlessly connected solutions across accounting & ERP, planning, analytics, and payroll. Get instant insights to make data-driven decisions, using up-to-the-minute, multi-dimensional reporting and dashboards and plug-and-play advanced analytics. Armed with insights and more time for strategy, you can focus on growing your business and people.
9.1
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Oracle
Oracle E-Business Suite
Oracle E-Business Suite is the a comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance.
8.8
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Other Evaluated Vendors
Oracle
Oracle PeopleSoft ERP
Reduce costs by automating and centralizing global transactional processes and your entire supply chain.
8.0
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Intuit
Quickbooks Desktop Enterprise
QuickBooks Enterprise supports the needs of growing businesses for an affordable price.
7.9
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
Workday, Inc.
Workday Enterprise Management Cloud
Enterprise resource planning (ERP) systems come with limitations. Even cloud-based ERP can slow you down. Workday introduces a new class of solutions—the enterprise management cloud—that is faster, smarter, and more agile. So you can run at your best and deliver extraordinary results.
7.8
CX Score
CX
Score
+77
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
NetSuite
NetSuite Cloud Accounting Software
With NetSuite cloud accounting software transform your general ledger, optimize AR, automate AP and streamline tax management. Get a complete view of cash flow and financial performance.
7.5
CX Score
CX
Score
+69
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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