Emotional Footprint Awards 2022
Unified Endpoint Management
SoftwareReviews names Cisco Meraki and Ivanti Neurons for UEM as Unified Endpoint Management Emotional Footprint Award Winners.
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Unified Endpoint Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Ivanti
Ivanti Neurons for UEM
Visibility into all your devices and automated actions.
9.3
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Cisco Systems
Cisco Meraki
Empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.
9.1
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Other Evaluated Vendors
Sophos
Sophos Mobile
Sophos Mobile Control manages and secures mobile devices, content, and applications with a user-centric approach that delivers the simplest experience for administrators and users.
8.4
CX Score
CX
Score
+87
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
IBM
IBM MaaS360
MaaS360 is an enterprise mobility management (EMM) platform that enables IT to deliver end-to-end security and management through the implementation of mobile device management, mobile application management, mobile content management, secure mail, secure browser, mobile expense management and laptop management.
8.4
CX Score
CX
Score
+86
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Microsoft Corporation
Microsoft Endpoint Manager
This approach allows you to simplify deployment and management, improve security, provide better end user experiences, and lower costs for your Windows devices. With modern management, you can now manage Windows 10 devices of all kinds, from desktop PCs to HoloLens and Surface Hubs, company-owned or employee-owned, as well as mobile devices using one management platform. Let’s take a closer look at why you should consider implementing a modern management approach for Windows devices in your organization.
8.3
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
ManageEngine
ManageEngine Endpoint Central
Endpoint Central (formerly Desktop Central) is a unified endpoint management and security solution that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location. It's a modern take on desktop management that can be scaled as per organizational needs.
8.2
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Citrix Systems, Inc.
Citrix Endpoint Management
XenMobile delivers mobile device management (MDM), mobile application management (MAM) and enterprise-grade productivity apps in one comprehensive solution. XenMobile enhances the user experience on BYO or corporate devices without compromising security.
8.0
CX Score
CX
Score
+75
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Miradore
Miradore
Miradore is a cloud-based MDM platform that enables you to manage Android, Apple, and Windows devices smarter. With Miradore, you can stay up to date with your device fleet, automate device management across multiple operating systems, distribute business-critical apps, secure your company data, and provide remote support to your device users. Miradore has all the powerful features for efficient Android, Apple, and Windows management in a single, easy-to-use platform that scales to your needs.
7.7
CX Score
CX
Score
+72
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
VMware, Inc.
VMware Workspace ONE
VMware Workspace ONE is an intelligence-driven digital workspace platform that enables you to simply and securely deliver and manage any app on any device, anywhere.
7.1
CX Score
CX
Score
+68
Net Emotional Footprint
Net Emotional
Footprint
73
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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