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Emotional Footprint Awards 2022

Software Testing


SoftwareReviews names Inflectra SpiraTeam, Selenium, ALM Octane, Azure DevOps, and Appium as Software Testing Emotional Footprint Award Winners.


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Software Testing

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Inflectra

Inflectra SpiraTeam

Inflectra offers a complete ALM solution. Why only address part of the lifecycle? SpiraTeam has the entire process covered, from requirements, testing, tasks, code, builds and bug-tracking all integrated. Therefore, take control of your project's development and software testing.

9.2

CX Score

CX
Score

+97

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

1% Negative 98% Positive
Badge Winner
28Reviews

Selenium

Selenium

Selenium automates browsers. That's it! What you do with that power is entirely up to you. Primarily it is for automating web applications for testing purposes, but is certainly not limited to just that. Boring web-based administration tasks can (and should) also be automated as well.

9.1

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

1% Negative 92% Positive
Badge Winner
33Reviews

Micro Focus

ALM Octane

Micro Focus Application Lifecycle Management (ALM) solutions enable enterprises to deliver high quality applications with greater speed, agility and control. Micro Focus ALM solutions combine enterprise proven, highly integrated, technology agnostic products with an extensive partner eco-system to deliver applications with greater velocity, quality and value. The Micro Focus solution stack includes several award winning products which cover all aspects of application development and delivery.

9.0

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

0% Negative 95% Positive
Badge Winner
20Reviews

Appium

Appium

Appium is an open source test automation framework for use with native, hybrid and mobile web apps. It drives iOS, Android, and Windows apps using the WebDriver protocol.

8.9

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

92

Value Index

VALUE INDEX

2% Negative 88% Positive
Badge Winner
11Reviews

Microsoft

Azure DevOps

Plan smarter, collaborate better and ship faster with Azure DevOps Services, formerly known as Visual Studio Team Services.

8.8

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

2% Negative 93% Positive
Badge Winner
42Reviews

Other Evaluated Vendors


Parasoft

Parasoft Continuous Quality Suite

Parasoft’s suite of automated software testing tools integrates quality into the software delivery process for early prevention, detection, and remediation of defects. The continuous quality suite covers static code analysis, unit testing and code coverage, API testing and service virtualization, and UI testing enabling delivery at speed and compliance with industry and security standards.

8.3

CX Score

CX
Score

+85

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

0% Negative 85% Positive
49Reviews

Tricentis

Tricentis® Tosca

Tricentis Tosca, the #1 Continuous Testing platform, accelerates testing with a script-less, no-code approach for end-to-end test automation. With support for over 160+ technologies and enterprise applications, Tosca provides resilient test automation for any use case.

8.2

CX Score

CX
Score

+84

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

0% Negative 84% Positive
19Reviews

Ranorex

Ranorex Studio

Test Automation for All Everyone from novice to expert can build sophisticated tests for desktop, web, and mobile.

7.9

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

5% Negative 85% Positive
13Reviews

Practitest

PractiTest

From requirements through tests to issue management, PractiTest lets you track, trace and visualize every aspect of your application process.

7.9

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

7% Negative 87% Positive
12Reviews

Gurock

TestRail

A complete web-based test case management solution to efficiently manage, track, and organize your software testing efforts.

7.3

CX Score

CX
Score

+65

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

8% Negative 73% Positive
12Reviews

SmartBear Software

Zephyr

Software Testing As Agile As You Need It to Be Spend less time testing and more time building. From agile development to predictive analytics, you'll achieve full Continuous Testing Agility.

6.2

CX Score

CX
Score

+56

Net Emotional Footprint

Net Emotional
Footprint

67

Value Index

VALUE INDEX

16% Negative 72% Positive
11Reviews

For the full list of vendors in this space, click here.

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