Home > Awards > Restaurant POS

Emotional Footprint Awards 2022

Restaurant POS


SoftwareReviews names SkyTab, Square for Restaurants, Heartland Restaurant, and NCR Aloha POS as Restaurant POS Emotional Footprint Award Winners.


View Category

Restaurant POS

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

Download Now

30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Shift4 Payments

SkyTab

SkyTab (formerly Restaurant Manager) is more than just a POS system. It’s an all-in-one restaurant platform that will transform your business - from front-of house to back-of-house and everything in between.

8.6

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

2% Negative 90% Positive
Badge Winner
18Reviews

Heartland, a Global Payments company

Heartland Restaurant

Digital Dining's Point of Sale Software does a lot, it's simple to use and goes way beyond the basics.

8.6

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

2% Negative 90% Positive
Badge Winner
10Reviews

Square, Inc.

Square for Restaurants

Square for Restaurants is a point-of-sale platform built from the ground up with software, hardware, and payments to streamline your entire restaurant operation. It’s built for front of house and back of house. And it’s built for speed.

8.5

CX Score

CX
Score

+82

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

3% Negative 85% Positive
Badge Winner
12Reviews

NCR Corporation

NCR Aloha POS

With NCR Aloha, the wait is over. Our multi-functional restaurant POS solution gives operators all the tools they need to boost sales and increase the pace of service. Staff can use the POS solution to enter orders and payments, streamline food preparation and delivery, and improve operations. NCR Aloha POS is ideal for quick service, fast casual, casual dining and fine dining restaurants and can be used on fixed POS terminals, built-for-purpose handheld devices and consumer mobile devices.

8.0

CX Score

CX
Score

+78

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

4% Negative 82% Positive
Badge Winner
48Reviews

Other Evaluated Vendors


Squirrel Systems Inc

Squirrel POS

Built on a proven and reliable platform, everything about Squirrel POS software has been designed with flexibility and efficiency in mind

7.9

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

7% Negative 88% Positive
14Reviews

Agilysys

Agilysys InfoGenesis POS

The award-winning point-of-sale solution that’s designed to help hospitality businesses serve their guests more effectively. Agilysys InfoGenesis POS boasts an intuitive touchscreen with extensive back-end reporting and analytics that enable operators to control costs and streamline operations. With centralized enterprise configuration, businesses can quickly leverage this next-generation point-of-sale to transform the guest service experience with ease. Switch seamlessly between terminals and tablets to maximize server efficiency.

7.8

CX Score

CX
Score

+77

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

5% Negative 82% Positive
21Reviews

Mad Mobile Inc

CAKE

CAKE, from Sysco is a fully integrated restaurant technology, from point of sale (POS) to wait list management and online ordering. CAKE makes running your restaurant easier.

7.6

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

71

Value Index

VALUE INDEX

3% Negative 84% Positive
12Reviews

Volante Technologies Inc

Volante POS

Volanté develops enterprise point-of-sale software specializing in multi-unit quick service and table service restaurants, institutional cafeterias and retirement ..

6.6

CX Score

CX
Score

+52

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

17% Negative 69% Positive
15Reviews

Oracle

Oracle Simphony POS

Oracle Hospitality Simphony is the premiere cloud and mobile hospitality management platform, providing enterprise point-of-sale (POS) and back-office functionality to support a wide range of food and beverage operations.

6.5

CX Score

CX
Score

+56

Net Emotional Footprint

Net Emotional
Footprint

73

Value Index

VALUE INDEX

15% Negative 71% Positive
51Reviews

For the full list of vendors in this space, click here.

Contact Us

* Starred fields are required

Or, email us at hello@softwarereviews.com