Emotional Footprint Awards 2022
Master Data Management
SoftwareReviews names ChainSys Smart Data Platform, Viamedici EPIM, PiLog MDRM, Ataccama ONE Platform, Dell Boomi, and Semarchy xDM as Master Data Management Emotional Footprint Award Winners.
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Master Data Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
ChainSys
ChainSys Smart Data Platform
ChainSys is an innovator in Master Data Management (MDM), Data Quality, and business platform implementation (ERP) space. Our success is largely attributed to the fact that we understand the core of how businesses work and the importance of ensuring all business units work smoothly together.
9.4
CX Score
CX
Score
+97
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Viamedici
Viamedici EPIM
The Enterprise Product Information Management suite Viamedici EPIM offers the utmost reliability and convenience in maintaining, administering and supplying product data, marketing information and media assets. With this comprehensive solution, you have your product data under control, in all languages and throughout the entire process chain. Viamedici EPIM is a real enterprise application designed for company-wide use, large numbers of users and maximum amounts of data. State-of-the-art architecture and comprehensive scalability ensure best performance and operating security even under high load.
9.2
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Ataccama Corporation
Ataccama ONE Platform
Ataccama enables enterprise data democratization with a unified platform for automated data quality, MDM, and metadata management across cloud and hybrid environments. We enable business and data teams to collaborate on creating high quality, reusable data products and massively scale data-driven innovation while maintaining data accuracy, control, and governance.
9.2
CX Score
CX
Score
+98
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
PiLog Inc
PiLog MDRM
The PiLog MDRM system is a Master Data Governance Solution for Material, Service, Vendor, Customer, Assets, Employee, etc. with embedded Data Quality Management. It is a multi-domain, multi-lingual solution to create and maintain all the master data records in a single installation. One of the primary functions is that of Master Data Management with governance processes specific to creation, change, extension, deletion, and archiving to manage the complete life cycle of the master data records.
9.0
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Semarchy Inc
Semarchy xDM
Discover the Intelligent Data Hub unique platform for Master Data Management (MDM), Reference Data Management (RDM), Application Data Management (ADM), Data Quality, and Data Governance. Organizations of all sizes and industries benefit from a full set of features to build production-ready operational and analytical applications in a single environment.
8.9
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Dell Technologies
Dell Boomi
Dell Boomi MDM offers a clean, simple user interface that addresses the three components of a unified data management strategy: data integration, MDM, and domain-specific data quality services.
8.8
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Other Evaluated Vendors
IBM
IBM InfoSphere Master Data Management
InfoSphere MDM manages master data for single or multiple domains – customers, patients, citizens, suppliers, locations, products, services offerings, accounts and more – for improving application and business process effectiveness.
8.6
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Reltio
Reltio Connected Data Platform
Cleanse and unify your complex, multisource data into a single source of real-time information with the Reltio Connected Data Platform—the industry’s first cloud-native, SaaS master data management solution.
8.4
CX Score
CX
Score
+85
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Profisee Group Inc
Profisee Platform
Master Data Maestro is an enterprise-grade master data management software suite designed to deliver powerful data stewardship and data quality capabilities to customers deploying multi-domain MDM solutions.
8.2
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
SAS Institute Inc.
SAS Data Management
SAS gives you a solid start when it comes to preparing and managing traditional and big data sources. Our experts work to understand your goals, and then will suggest a phased approach for the most business value. The result? A complete solution that delivers a single view of your data – and gets your entire enterprise on the same page.
7.9
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
SAP
SAP Master Data Governance
Unify customer, product, and order information from multiple sources and across all channels with master data management software from hybris, an SAP company.
7.8
CX Score
CX
Score
+73
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Informatica LLC
Informatica Master Data Management
Informatica Master Data Management is the only MDM solution that is both easy to deploy and flexible enough to solve your unique business challenges.
7.6
CX Score
CX
Score
+72
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
Prospecta
Prospecta MDO
Prospecta empowers organizations to create a data-driven culture where accurate, complete, and trusted data lays the foundation for decision-making, continual process improvement and delivering operational efficiencies.
7.4
CX Score
CX
Score
+71
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
Syndigo LLC
Syndigo MDM
Syndigo MDM ( Formerly Riversand) Solution enables enterprises to centralize all processes relating to Master Data. The solution can manage all CRUD (Create, Read, Update and Delete) workflows from a single data repository.
6.0
CX Score
CX
Score
+40
Net Emotional Footprint
Net Emotional
Footprint
74
Value Index
VALUE INDEX
For the full press release, click here. For the full list of vendors in this space, click here.
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