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Emotional Footprint Awards 2022

Hotel Revenue Management System


SoftwareReviews names RoomPriceGenie and Atomize as Hotel Revenue Management System Emotional Footprint Award Winners.


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Hotel Revenue Management System

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


RoomPriceGenie

RoomPriceGenie

RoomPriceGenie is a pricing tool designed for owners of independent accommodation, or chains of hotels, who require the best possible pricing with the least possible work. It simply gets the pricing done, using sophisticated algorithms that also allow transparency and full control. 95% of our clients run on auto-pilot because they trust the prices. We understand what it’s like running a hotel. We know our solution must be simple to use. And affordable. And we know that top-quality pricing is hugely important, so we never scrimp on that. Our customers help us build our solution, and their feedback is consistently positive. Try it for free and see why.

9.8

CX Score

CX
Score

+100

Net Emotional Footprint

Net Emotional
Footprint

95

Value Index

VALUE INDEX

0% Negative 100% Positive
Badge Winner
12Reviews

Atomize

Atomize

Atomize finds growth opportunities in your hotel and predicts what price changes should be done to earn more. Each suggestion can be rejected, revised or accepted by you, the one who knows the big picture of the whole business. Accepted actions will be applied automatically to your PMS, and once you trust our price recommendations fully, you can switch on auto-pilot.

9.6

CX Score

CX
Score

+100

Net Emotional Footprint

Net Emotional
Footprint

92

Value Index

VALUE INDEX

0% Negative 100% Positive
Badge Winner
11Reviews

Other Evaluated Vendors


IDeaS

IDeaS G3 Revenue Management System

IDeaS G3 Revenue Management System (G3 RMS) - powered by SAS® High Performance Analytics - delivers scientific pricing and inventory control decisions at the room type and rate code level (e.g., Best Flexible Rate, Advance Purchase) to drive optimal revenue performance across all segments. Increase RevPAR, Optimize Business Mix, Enhance Productivity. IDeaS’ automated, scientific approach to producing these controls is unique and extends the benefit far beyond maintenance-heavy rules-based approaches. With over 30 years of expertise, IDeaS delivers revenue science to more than 16,000 clients in 144 countries.

8.4

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

3% Negative 90% Positive
11Reviews

Infor

Infor EzRMS

Easily manage revenue and yield with automated forecasts and recommendations across properties

7.8

CX Score

CX
Score

+76

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

7% Negative 83% Positive
12Reviews

For the full list of vendors in this space, click here.

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