Emotional Footprint Awards 2021
Privacy Program Management
SoftwareReviews names Proteus NextGen Data Privacy, Smart Global Privacy, and OneTrust Privacy Management Platform as Privacy Program Management Emotional Footprint Award Winners.
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Privacy Program Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Proteus-Cyber
Proteus NextGen Data Privacy
Market leading Proteus® GDPReady™ is the first instance of the Proteus® NextGen Data Privacy™, a multi-standard privacy platform. It already supports the GDPR and California Consumer Privacy Act (CCPA) processes on one platform and is able to include future privacy standards as they emerge. In-built templated articles provide the DPO with a ready-made suite of tools to model business processes, define what sensitive data exists and where it is, and perform multi-phase Data Privacy Impact Assessments.
8.9
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Smart Global Governance
Smart Global Privacy
Your intuitive and automated privacy compliance software that will minimize your effort, time and compliance costs, regardless of your level of compliance.
8.7
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
OneTrust
OneTrust Privacy Management Platform
OneTrust is the #1 most widely used privacy, security and third-party risk technology platform trusted by more than 3,000 companies to comply with the CCPA, GDPR, ISO27001 and hundreds of the world’s privacy and security laws. OneTrust's three primary offerings include OneTrust Privacy Management Software, OneTrust PreferenceChoice™ consent and preference management software and OneTrust Vendorpedia™ third-party risk management software and vendor risk exchange.
8.3
CX Score
CX
Score
+86
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Other Evaluated Vendors
SAS Institute Inc.
SAS Personal Data Protection
Not only do customers and employees depend on you to protect their personal data, but certain regulations – including the General Data Protection Regulation (GDPR) – require you to do so to avoid harsh penalties. That’s why having the right technology in place is so important. SAS helps you with every step of the process, from gaining access to data sources to auditing the results.
8.1
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Informatica LLC
Informatica Data Governance & Compliance Solution for GDPR
Informatica’s Data Governance & Compliance solution for GDPR helps you engage with key functions across business, IT, and data security to govern all types of data—cloud, on-premises, and big data—for GDPR compliance efforts. Our solution helps you on your path to compliance by identifying, defining, governing, and mastering data.
7.8
CX Score
CX
Score
+78
Net Emotional Footprint
Net Emotional
Footprint
77
Value Index
VALUE INDEX
TrustArc
TrustArc Privacy Management Platform
The TrustArc Privacy Management Platform is a SaaS solution designed to help manage compliance for privacy regulations, including the GDPR. The platform manages data inventory / mapping, risk and vendor assessments, PIAs / DPIAs, cookie consent, direct marketing consent, individual rights, and TRUSTe certifications. Select the modules you need, and add more at any time. Optional consulting and managed services are available to help with implementation and ongoing operations.
7.7
CX Score
CX
Score
+75
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
Proofpoint
Proofpoint Data Discover
Mitigate insider threats, reduce the impact of breaches, and comply with regulations. Accurately discover, monitor and protect sensitive data on file shares, data stores and SharePoint sites.
7.6
CX Score
CX
Score
+76
Net Emotional Footprint
Net Emotional
Footprint
75
Value Index
VALUE INDEX
Veritas
Veritas GDPR Solution
The Veritas General Data Protection Regulation (GDPR) solution combines market-leading technologies and the expertise of our Professional Services advisors to lead you toward compliance.
7.4
CX Score
CX
Score
+71
Net Emotional Footprint
Net Emotional
Footprint
77
Value Index
VALUE INDEX
TrustArc
Nymity GDPR Solutions
Empower your privacy office with the tools they need for the upcoming EU General Data Protection Regulation. Nymity’s suite of GDPR solutions enable organisations to plan, implement, maintain and demonstrate GDPR compliance based on their priorities and program maturity.
7.2
CX Score
CX
Score
+71
Net Emotional Footprint
Net Emotional
Footprint
72
Value Index
VALUE INDEX
Varonis Systems
Varonis GDPR Patterns
Varonis protects your most sensitive information from insider threats.
7.1
CX Score
CX
Score
+70
Net Emotional Footprint
Net Emotional
Footprint
73
Value Index
VALUE INDEX
BigID
BigID
BigID provides the centralized view into personal and private data distributed across data repositories required in order to meet EU GDPR requirements.
6.9
CX Score
CX
Score
+67
Net Emotional Footprint
Net Emotional
Footprint
72
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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