Emotional Footprint Awards 2021
Data Integration & iPaaS
SoftwareReviews names ChainSys Smart Data Platform, Talend Data Fabric, CloverDX, Cleo Integration Cloud, and Jitterbit Harmony iPaaS as Data Integration & iPaaS Emotional Footprint Award Winners.
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Data Integration & iPaaS
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
ChainSys
ChainSys Smart Data Platform
ChainSys is an innovator in the data management and business platform implementation (ERP) space. Our success is largely attributed to the fact that we understand the core of how businesses work and the importance of ensuring all business units work smoothly together.
9.2
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
15Reviews
Cleo
Cleo Integration Cloud
Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.
9.0
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
22Reviews
CloverDX
CloverDX
CloverDX a data integration software designed to rapidly implement, manage, and automate data workflows that convert data from sources to targets, solve data quality issues, perform complex data movements between applications, and facilitates the continuous exchange of data among systems.
9.0
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
20Reviews
Jitterbit
Jitterbit Harmony iPaaS
Jitterbit is dedicated to accelerating innovation for our customers by combining the power of APIs, integration and artificial intelligence. Using the Jitterbit Harmony iPaaS, companies can rapidly connect SaaS, on-premise and cloud applications and instantly infuse artificial intelligence into any business process.
8.9
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
22Reviews
Talend
Talend Data Fabric
Talend offers robust data integration in an open and scalable architecture to maximize its value to your business. Simple, graphical tools and wizards get you up and running quickly with native code generation and Continuous Delivery capabilities that streamline development.
8.7
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
17Reviews
Other Evaluated Vendors
SAP
SAP Data Services
Unlock meaning from all of your organization’s data – structured or unstructured – with SAP Data Services. This data management software provides best-in-class functionality for data integration, quality, cleansing, and more.
8.4
CX Score
CX
Score
+85
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
36Reviews
Dell Technologies
Dell Boomi
Dell Boomi MDM offers a clean, simple user interface that addresses the three components of a unified data management strategy: data integration, MDM, and domain-specific data quality services.
8.3
CX Score
CX
Score
+82
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
18Reviews
Celigo Inc
Celigo integrator.io
Connect apps, sync data, automate processes with integrator.io.
8.2
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
22Reviews
SnapLogic
SnapLogic Intelligent Integration Platform
The SnapLogic Intelligent Integration platform is a powerful and flexible platform that meets a variety of integration needs, all with a unified user interface that is powered by Iris AI. Our no code and low code approach provides maximum productivity from integration specialists to citizen integrators to ad-hoc integrators.
8.2
CX Score
CX
Score
+84
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
18Reviews
Mulesoft
Mulesoft Anypoint Platform
Anypoint Platform is a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.
8.1
CX Score
CX
Score
+84
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
27Reviews
Zapier Inc
Zapier
Zapier is the glue that connects thousands of web apps. Zaps are workflows that connect your apps, so they can work together. Zaps start with a trigger—an event in one of your apps that kicks off your workflow. Zaps automate tasks in the background, so you can focus on more important work.
8.1
CX Score
CX
Score
+76
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
20Reviews
Oracle
Oracle Data Integrator Enterprise Edition
Oracle Data Integrator (ODI) is a best-of-breed data integration platform focused on fast bulk data movement and handling complex data transformations. It is the strategic data integration platform for Oracle.
8.0
CX Score
CX
Score
+79
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
70Reviews
Informatica LLC
Informatica DI
Data integration is the process of combining data from many different sources into an application. You need to deliver the right data in the right format at the right timeframe to fuel great analytics and business processes.
7.7
CX Score
CX
Score
+78
Net Emotional Footprint
Net Emotional
Footprint
75
Value Index
VALUE INDEX
22Reviews
Microsoft
Microsoft SQL Server Integration Services
SQL Server is the foundation of Microsoft's data platform, delivering mission-critical performance with in-memory technologies and faster insights on any data, whether on-premises or in the cloud.
7.7
CX Score
CX
Score
+72
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
105Reviews
SAS Institute Inc.
SAS Data Integration
SAS Data Integration Studio enables users to quickly build and edit data integration, to automatically capture and manage standardized metadata from any source, and to easily display, visualize, and understand enterprise metadata and your data integration processes.
7.5
CX Score
CX
Score
+72
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
21Reviews
IBM
IBM InfoSphere Information Server
IBM InfoSphere Information Server is IBM's market-leading information integration platform that helps you understand your data, cleanse, monitor, transform and deliver data , and to collaborate to bridge the gap between business and IT. InfoSphere Information Server provides massively parallel processing (MPP) capabilities to deliver a highly scalable and flexible integration platform that handles all data volumes, big and small.
7.0
CX Score
CX
Score
+65
Net Emotional Footprint
Net Emotional
Footprint
74
Value Index
VALUE INDEX
20Reviews
For the full press release, click here. For the full list of vendors in this space, click here.
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