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Emotional Footprint Awards 2021

Data Integration & iPaaS


SoftwareReviews names ChainSys Smart Data Platform, Talend Data Fabric, CloverDX, Cleo Integration Cloud, and Jitterbit Harmony iPaaS as Data Integration & iPaaS Emotional Footprint Award Winners.


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Data Integration & iPaaS

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


ChainSys

ChainSys Smart Data Platform

ChainSys is an innovator in the data management and business platform implementation (ERP) space. Our success is largely attributed to the fact that we understand the core of how businesses work and the importance of ensuring all business units work smoothly together.

9.2

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

1% Negative 95% Positive
Badge Winner
15Reviews

Cleo

Cleo Integration Cloud

Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.

9.0

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

1% Negative 95% Positive
Badge Winner
22Reviews

CloverDX

CloverDX

CloverDX a data integration software designed to rapidly implement, manage, and automate data workflows that convert data from sources to targets, solve data quality issues, perform complex data movements between applications, and facilitates the continuous exchange of data among systems.

9.0

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

2% Negative 93% Positive
Badge Winner
20Reviews

Jitterbit

Jitterbit Harmony iPaaS

Jitterbit is dedicated to accelerating innovation for our customers by combining the power of APIs, integration and artificial intelligence. Using the Jitterbit Harmony iPaaS, companies can rapidly connect SaaS, on-premise and cloud applications and instantly infuse artificial intelligence into any business process.

8.9

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

1% Negative 90% Positive
Badge Winner
22Reviews

Talend

Talend Data Fabric

Talend offers robust data integration in an open and scalable architecture to maximize its value to your business. Simple, graphical tools and wizards get you up and running quickly with native code generation and Continuous Delivery capabilities that streamline development.

8.7

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

3% Negative 93% Positive
Badge Winner
17Reviews

Other Evaluated Vendors


SAP

SAP Data Services

Unlock meaning from all of your organization’s data – structured or unstructured – with SAP Data Services. This data management software provides best-in-class functionality for data integration, quality, cleansing, and more.

8.4

CX Score

CX
Score

+85

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

2% Negative 88% Positive
36Reviews

Dell Technologies

Dell Boomi

Dell Boomi MDM offers a clean, simple user interface that addresses the three components of a unified data management strategy: data integration, MDM, and domain-specific data quality services.

8.3

CX Score

CX
Score

+82

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

5% Negative 87% Positive
18Reviews

Celigo Inc

Celigo integrator.io

Connect apps, sync data, automate processes with integrator.io.

8.2

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

1% Negative 81% Positive
22Reviews

SnapLogic

SnapLogic Intelligent Integration Platform

The SnapLogic Intelligent Integration platform is a powerful and flexible platform that meets a variety of integration needs, all with a unified user interface that is powered by Iris AI. Our no code and low code approach provides maximum productivity from integration specialists to citizen integrators to ad-hoc integrators.

8.2

CX Score

CX
Score

+84

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

5% Negative 89% Positive
18Reviews

Mulesoft

Mulesoft Anypoint Platform

Anypoint Platform is a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.

8.1

CX Score

CX
Score

+84

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

2% Negative 86% Positive
27Reviews

Zapier Inc

Zapier

Zapier is the glue that connects thousands of web apps. Zaps are workflows that connect your apps, so they can work together. Zaps start with a trigger—an event in one of your apps that kicks off your workflow. Zaps automate tasks in the background, so you can focus on more important work.

8.1

CX Score

CX
Score

+76

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

9% Negative 85% Positive
20Reviews

Oracle

Oracle Data Integrator Enterprise Edition

Oracle Data Integrator (ODI) is a best-of-breed data integration platform focused on fast bulk data movement and handling complex data transformations. It is the strategic data integration platform for Oracle.

8.0

CX Score

CX
Score

+79

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

6% Negative 84% Positive
70Reviews

Informatica LLC

Informatica DI

Data integration is the process of combining data from many different sources into an application. You need to deliver the right data in the right format at the right timeframe to fuel great analytics and business processes.

7.7

CX Score

CX
Score

+78

Net Emotional Footprint

Net Emotional
Footprint

75

Value Index

VALUE INDEX

4% Negative 83% Positive
22Reviews

Microsoft

Microsoft SQL Server Integration Services

SQL Server is the foundation of Microsoft's data platform, delivering mission-critical performance with in-memory technologies and faster insights on any data, whether on-premises or in the cloud.

7.7

CX Score

CX
Score

+72

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

7% Negative 79% Positive
105Reviews

SAS Institute Inc.

SAS Data Integration

SAS Data Integration Studio enables users to quickly build and edit data integration, to automatically capture and manage standardized metadata from any source, and to easily display, visualize, and understand enterprise metadata and your data integration processes.

7.5

CX Score

CX
Score

+72

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

7% Negative 79% Positive
21Reviews

IBM

IBM InfoSphere Information Server

IBM InfoSphere Information Server is IBM's market-leading information integration platform that helps you understand your data, cleanse, monitor, transform and deliver data , and to collaborate to bridge the gap between business and IT. InfoSphere Information Server provides massively parallel processing (MPP) capabilities to deliver a highly scalable and flexible integration platform that handles all data volumes, big and small.

7.0

CX Score

CX
Score

+65

Net Emotional Footprint

Net Emotional
Footprint

74

Value Index

VALUE INDEX

6% Negative 70% Positive
20Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

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