Emotional Footprint Awards 2020
Security Incident and Event Management
SoftwareReviews names LogPoint, ManageEngine Log360, Splunk Enterprise Security, IBM QRadar, Fortinet FortiSIEM, and Juniper Secure Analytics as Security Incident and Event Management Emotional Footprint Award Winners.
View Category
Security Incident and Event Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
LogPoint
LogPoint
LogPoint enables organizations to convert data into actionable intelligence, improving their cybersecurity posture and creating immediate business value. Our Modern SIEM, UEBA and Automation and Incident Response solutions, simple licensing model and market-leading support organization empowers our customers to build, manage and effectively transform their businesses.
9.3
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
91
Value Index
VALUE INDEX
ManageEngine
ManageEngine Log360
ManageEngine Log360 is a one-stop comprehensive SIEM solution for all your log management and network security challenges. Defend against internal and external attacks with real-time log collection, analysis, correlation and archiving capabilities.
9.0
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Splunk
Splunk Enterprise Security
Splunk Enterprise makes it simple to collect, analyze and act upon the untapped value of the big data generated by your technology infrastructure, security systems and business applications—giving you the insights to drive operational performance and business results.
8.6
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
IBM
IBM QRadar
IBM® Security QRadar® SIEM consolidates log source event data from thousands of devices endpoints and applications distributed throughout a network. It performs immediate normalization and correlation activities on raw data to distinguish real threats from false positives.
8.5
CX Score
CX
Score
+86
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Fortinet
Fortinet FortiSIEM
FortiAnalyzer Network Security Logging, Analysis, and Reporting Appliances securely aggregate log data from Fortinet Security Appliances. A comprehensive suite of easily customable reports allows you to quickly analyze and visualize network threats, inefficiencies and usage.
8.3
CX Score
CX
Score
+87
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
Juniper Networks
Juniper Secure Analytics
Market-leading security information and event management (SIEM) that consolidates large volumes of event data from thousands of Juniper and non-Juniper devices, endpoints, and applications in near real time.
8.2
CX Score
CX
Score
+86
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
Other Evaluated Vendors
LogRhythm
LogRhythm Security Intelligence Platform
You need deep, real-time visibility into your entire IT environment to defend your organization from today’s threats. LogRhythm analyzes all of your forensic data. It fills gaps with endpoint and network sensors. With LogRhythm, you get the intelligence and tools you need to protect your network.
8.1
CX Score
CX
Score
+78
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
AT&T Cybersecurity
AT&T Cybersecurity Unified Security Management (USM)
We founded AT&T Cybersecurity to help organizations of all shapes and sizes achieve world-class security without the headaches and huge expense of other solutions. And we are passionate about our mission.
8.1
CX Score
CX
Score
+76
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
SolarWinds
SolarWinds SIEM: Log and Event Manager
Find attacks and demonstrate compliance immediately. Receive actionable data in less time with a turnkey SIEM. Log & Event Manager is an all-in-one solution deployed as a hardened virtual appliance with built-in rules, filters, and reports.
8.1
CX Score
CX
Score
+78
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Intel Corporation
McAfee Enterprise Security Manager
As the foundation of our security information and event management (SIEM) solution, McAfee Enterprise Security Manager delivers the performance, actionable intelligence, and real-time situational awareness required for organizations to identify, understand, and respond to stealthy threats, while the embedded compliance framework simplifies compliance.
7.8
CX Score
CX
Score
+75
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
RSA
RSA NetWitness Suite
RSA Advanced SOC platform helps security teams be more effective in rapidly detecting, visualizing, and responding to threats in real-time or over a continuum beyond traditional point solutions.
7.3
CX Score
CX
Score
+67
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
Dell Technologies
Dell Quest InTrust
InTrust enables you to securely collect, store, search and analyze massive amounts of IT data from numerous data sources, systems and devices in one place. Get real-time insights into user activity for security, compliance and operational visibility.
7.1
CX Score
CX
Score
+65
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.
