Emotional Footprint Awards 2020
Reference Checking
SoftwareReviews names Checkster Reference Insights, Hireology Hiring Process, and Automated Reference Checking as Reference Checking Emotional Footprint Award Winners.
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Reference Checking
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Checkster Inc
Checkster Reference Insights
Our Reference Checkup is an automated, online reference checking tool. It takes only two minutes to establish a review online. Within 2 days, you can view an in-depth report about a candidate. With our services, checking references has never been so easy.
8.0
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
Hireology
Hireology Hiring Process
Source, Select and Verify Qualified Talent. Manage all hiring activity – write job descriptions, post to job boards, interview candidates and run background checks – from one, easy-to-use platform. Industry- and role-specific interview guides will make everyone feel like a hiring expert. You’ll hire with confidence using integrated skills tests, reference checks and background verifications.
8.0
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
Healthcaresource HR Inc
Automated Reference Checking
Automated Reference Checking helps hiring managers avoid bad decisions while improving process efficiencies. Ensuring candidates are screened is necessary for compliance purposes, and more importantly, for the safety of patients and residents. However, checking references by phone is time-consuming, inconsistent, and offers little insight into the quality-of-hire. HealthcareSource offers a candidate-driven, automated reference screening tool that leverages behavioral science.
7.7
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
74
Value Index
VALUE INDEX
Other Evaluated Vendors
Xref
Xref Reference Checking
Collect fast, reliable reference checks. Xref is an online reference checking tool trusted by organizations across Canada and the United States to enable fast, data-driven hiring decisions. The fully automated solution turns a slow and inconsistent task into an efficient and valuable stage of the recruitment journey.
7.5
CX Score
CX
Score
+77
Net Emotional Footprint
Net Emotional
Footprint
74
Value Index
VALUE INDEX
Checks360
Checks360
Checks360 offers background screeners a vastly superior alternative to manual operations or home-grown bespoke systems.Checks360 platform enables the entire background screening process -from acquisition of candidate data to verification of the data and then onto preparation and submission of the final case-report.Checks360 is a highly scalable system that provides real-time case cum component status of cases under verification.
7.5
CX Score
CX
Score
+73
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
SkillSurvey
SkillSurvey Reference®
SkillSurvey Reference® helps you create an automated, engaging referencing process that gives you meaningful feedback. The best indicator of future success is past performance. Get more insights on your candidates with an online, automated referencing solution that works for everyone.
7.4
CX Score
CX
Score
+72
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
Hireright LLC
HireRight Background Checks
Protect Your Organization Although most businesses have high standards, they also are challenged by limited resources. In addition, they frequently need to move quickly when the time comes to make a hire. Yet each applicant and employee adds business and security risk. Fortunately, performing background checks on applicants and employees is an effective way to discover potential issues that could affect your business.
7.1
CX Score
CX
Score
+69
Net Emotional Footprint
Net Emotional
Footprint
73
Value Index
VALUE INDEX
CareerPlug
CareerPlug
Managers Love Our Applicant Tracking. Our system makes it simple to move applicants through a structured hiring process – from anywhere at any time, all on one page. Plus it’s intuitive – our system is built for both Non-HR and HR people.
7.0
CX Score
CX
Score
+66
Net Emotional Footprint
Net Emotional
Footprint
73
Value Index
VALUE INDEX
For the full press release, click here. For the full list of vendors in this space, click here.
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