Emotional Footprint Awards 2020
Human Capital Management
SoftwareReviews names UltiPro, Ceridian Dayforce, Workday Human Capital Management, Ascentis HRIS, Infor HCM, Oracle HCM Cloud, and iSolved as Human Capital Management Emotional Footprint Award Winners.
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Human Capital Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Ultimate Software Group
UltiPro
Built with an inherent focus on people, Ultimate Software’s UltiPro® cloud solution is designed to help companies across industries improve the employee experience. With UltiPro, organizations can deliver convenient recruiting and onboarding; process payroll with speed and accuracy; facilitate ongoing employee learning and development; leverage advanced surveys and sentiment analysis; and drive smarter, people-focused results with powerful business intelligence and reporting.
8.7
CX Score
CX
Score
+87
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Ceridian
Ceridian Dayforce
Dayforce is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.
8.5
CX Score
CX
Score
+84
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Workday, Inc.
Workday Human Capital Management
Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.
8.2
CX Score
CX
Score
+79
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Ascentis
Ascentis HRIS
Ascentis HR / HRIS software is wizard-driven and very intuitive, and walks the user through simple steps so complex processes can be automated and reported on. Ascentis automates communication, keeping managers in front of employees' needs. We have 300+ standard reports within Ascentis HR, plus the ability to create unlimited custom reports, giving you extremely deep access to your employee data.
8.0
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
Infor
Infor HCM
Infor Human Capital Management software gives business and human resource leaders the critical information they need to optimize the workforce. Infor HCM delivers science infused talent management that results in more informed decisions, greater workforce agility, and a higher rate of return on talent.
7.9
CX Score
CX
Score
+79
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
Oracle
Oracle HCM Cloud
Modern HR empowers the individual by leveraging easy to use tools that are personalized, social, deliver insights and cover the full employee lifecycle. With Oracle HCM Cloud, you can find, grow, and retain the best talent, enable collaboration, provide complete workforce insights, increase operational efficiency and make it easy for everyone to connect on any device.
7.8
CX Score
CX
Score
+74
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
iSolved HCM
iSolved
iSolved HCM is a nationally recognized provider of SaaS-based Human Capital Management technology solutions. iSolved is a comprehensive solution for HR, Payroll, Time and Attendance and Benefits Enrollment. With more than 3 million employees committed to the technology, iSolved is leading the transformational HCM movement for businesses of all sizes.
7.6
CX Score
CX
Score
+74
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
Other Evaluated Vendors
Paycor
Paycor HCM
Your cloud-based command center, built on client innovation. Paycor HCM provides the foundation for everything you need to manage your people and help you focus on the core of your business.
7.4
CX Score
CX
Score
+76
Net Emotional Footprint
Net Emotional
Footprint
72
Value Index
VALUE INDEX
Kronos
Kronos
Kronos global workforce management solutions are leading the way with Workforce Innovation That Works™. With thousands of customers in more than 100 countries, we help organizations of all sizes and industries better manage their workforce in the cloud.
7.3
CX Score
CX
Score
+67
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
ADP
ADP HR Solutions
ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
7.3
CX Score
CX
Score
+70
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
Paylocity
Paylocity
Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. But what makes us different is that our technology is backed by a culture that truly cares about our clients’ success. Providers will merely sell you a product. But a partner actually cares about you and your business. A partner takes the time to get to know you and understand your needs. We work with you to identify the best solutions that will benefit your business today, while paving the way to a better tomorrow. And tomorrow is all about your team. Let's go forward together.
7.3
CX Score
CX
Score
+67
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
SAP
SAP SuccessFactors
Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.
7.3
CX Score
CX
Score
+67
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
Cornerstone OnDemand
Cornerstone HR Suite
Unify people data and simplify workforce decisions. Modern, data-driven HR software without rip and replace cost or complexity. Drive smarter workforce decisions and streamline HR processes with a centralized view of your global people data.
6.9
CX Score
CX
Score
+61
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
Oracle
Oracle PeopleSoft HCM
Oracle's PeopleSoft Human Capital Management enables you to architect a global foundation for HR data and improved business processes. PeopleSoft Human Capital Management delivers a robust set of best-in-class human resources functionality that enables you to increase productivity, accelerate business performance, and lower your cost of ownership.
6.5
CX Score
CX
Score
+51
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
Paycom
Paycom HCM
Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.
5.7
CX Score
CX
Score
+36
Net Emotional Footprint
Net Emotional
Footprint
73
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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