Emotional Footprint Awards 2019
Business Intelligence
SoftwareReviews names Dundas BI, Domo, Sisense, SAS BI, TIBCO Business Intelligence, and board as Business Intelligence Emotional Footprint Award Winners.
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Business Intelligence
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Dundas Data Visualization
Dundas BI
Dundas BI gives you full control over your data so you can create stunning dashboards, embedded analytics and a personal user experience. Your business gets more than just data exploration, it gets the perfect delivery needed to act on it.
8.9
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
91
Value Index
VALUE INDEX
Domo
Domo
Domo brings your business and all its data together in one intuitive platform. With Domo, it's easy to see the information you care about in one place and use it to make faster, better-informed decisions.
8.6
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
SiSense
Sisense
SiSense liberates data, empowers business users and frees IT by making it easy to do the difficult tasks of accessing, joining and visualizing data.
8.0
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
SAS
SAS BI
SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market.
7.7
CX Score
CX
Score
+69
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
TIBCO Software
TIBCO Business Intelligence
TIBCO Software Inc. is a global leader in infrastructure and business intelligence software. Whether it's optimizing inventory, cross-selling products, or averting crisis before it happens, TIBCO uniquely delivers the Two-Second Advantage® - the ability to capture the right information at the right time and act on it preemptively for a competitive advantage.
7.4
CX Score
CX
Score
+73
Net Emotional Footprint
Net Emotional
Footprint
75
Value Index
VALUE INDEX
board International
board
Within one single product BOARD offers all the functionalities needed to build any Business Intelligence Software and Corporate Performance Management application solutions without the use of any programming. Its revolutionary toolkit approach as well as delivering unrivalled speed in BI and CPM application building, customisation and maintenance, provides end-users with an advanced interactive interface. This unique capability turns the self-service creation of any report or analysis into the simplest of tasks.
7.3
CX Score
CX
Score
+70
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
Other Evaluated Vendors
Tableau Software
Tableau
Data prep for messy spreadsheets, instant analytics, and improved performance. It's smart meets fast.
7.3
CX Score
CX
Score
+77
Net Emotional Footprint
Net Emotional
Footprint
68
Value Index
VALUE INDEX
QlikTech
Qlik Sense
Qlik is a leader in data discovery delivering intuitive solutions for self-service data visualization and guided analytics.
7.1
CX Score
CX
Score
+75
Net Emotional Footprint
Net Emotional
Footprint
68
Value Index
VALUE INDEX
Microsoft
Microsoft Power BI
Microsoft Corporation is an American multinational technology company that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services.
7.1
CX Score
CX
Score
+69
Net Emotional Footprint
Net Emotional
Footprint
74
Value Index
VALUE INDEX
Oracle
Oracle BI Solutions
Oracle Business Analytics can help, with new ways to gain business insights through the simplicity of the cloud and data visualization. Sift through any data using visual analytic tools. Pinpoint what matters, then put together a story of your data-driven conclusion. Create powerful data mash-ups and have an actual "conversation" with your data. With visual analytics and data discovery tools, the possibilities are limitless.
6.7
CX Score
CX
Score
+57
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
MicroStrategy
MicroStrategy
MicroStrategy 10 meets the needs of both business and IT. Make sense of large data volumes, get answers in an instant, build stunning visualizations, and ensure a single version of the truth securely, at any scale, on every device.
6.5
CX Score
CX
Score
+75
Net Emotional Footprint
Net Emotional
Footprint
53
Value Index
VALUE INDEX
Yellowfin
Yellowfin
At Yellowfin we are passionate about making Business Intelligence easy. As an emerging software developer on the local and international scene, Yellowfin provides 100% web-based embeddable reporting and analytics.
6.5
CX Score
CX
Score
+70
Net Emotional Footprint
Net Emotional
Footprint
59
Value Index
VALUE INDEX
IBM
IBM Cognos Platform
The IBM® Cognos® platform is an open, enterprise-class platform that can provide your users with the business intelligence (BI) and performance management content they need to understand your business and help improve results.
6.1
CX Score
CX
Score
+57
Net Emotional Footprint
Net Emotional
Footprint
64
Value Index
VALUE INDEX
SAP
SAP BI
Empower your people with 24/7, user-friendly access to the business intelligence (BI) and Big Data mining tools they need to make faster, more informed decisions. Our BI software and solutions – including ad hoc reporting, self-service data visualization and dashboards, predictive analytics, mobile apps, and more – can help business users improve performance and become more effective in everything they do.
5.5
CX Score
CX
Score
+48
Net Emotional Footprint
Net Emotional
Footprint
62
Value Index
VALUE INDEX
For the full press release, click here. For the full list of vendors in this space, click here.
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