Data Quadrant Awards 2023
Security Orchestration, Automation, and Response
SoftwareReviews names Tines, Cortex XSOAR, IBM Security QRadar SOAR, and Swimlane Platform as Security Orchestration, Automation, and Response Data Quadrant Award Winners.
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Security Orchestration, Automation, and Response
Data Quadrant
Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.
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A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.
- user satisfaction rankings
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- vendor capability comparisons
- |
- business value scores
- |
- individual feature evaluations
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- emotional connection to products
30+ pages
Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.
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Software Experience
When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
Gold Medalists
Tines Security Services Ltd
Tines
Tines is an automation platform designed to allow anyone to connect their technology stack and automate any repetitive manual task, regardless of complexity. No integrations, apps, plugins, or custom code required.
9.1
Composite
Score
Composite
Score
+99
Emotional
Footprint
Emotional
Footprint
95%
Likeliness to
Recommend
Likeliness
to Recommend
Palo Alto Networks
Cortex XSOAR
Cortex XSOAR is a comprehensive security orchestration, automation and response (SOAR) platform that unifies case management, automation, real-time collaboration, and threat intelligence management to serve security teams across the incident lifecycle.
8.9
Composite
Score
Composite
Score
+99
Emotional
Footprint
Emotional
Footprint
91%
Likeliness to
Recommend
Likeliness
to Recommend
IBM
IBM Security QRadar SOAR
IBM Resilient Security Orchestration, Automation and Response (SOAR) Platform (Formerly IBM Resilient SOAR) is the leading platform for orchestrating and automating incident response processes. IBM Resilient SOAR Platform quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.
8.6
Composite
Score
Composite
Score
+92
Emotional
Footprint
Emotional
Footprint
90%
Likeliness to
Recommend
Likeliness
to Recommend
Swimlane
Swimlane Platform
Swimlane is the leader in cloud-scale, low-code security automation. The SOAR solution unlocks the potential of automation beyond the SOC by delivering a low-code platform that serves as the system of record for the entire security organization and enables anyone within the organization to contribute their knowledge and expertise to the protection of the organization. For more information, visit swimlane.com.
8.6
Composite
Score
Composite
Score
+89
Emotional
Footprint
Emotional
Footprint
91%
Likeliness to
Recommend
Likeliness
to Recommend
Vendor Capability Awards
Availability and Quality of Training
Splunk SOAR
Breadth of Features
IBM Security QRadar SOAR
Business Value Created
Splunk SOAR
Ease of Customization
Cortex XSOAR
Ease of Data Integration
Tines
Ease of IT Administration
Cortex XSOAR
Ease of Implementation
Splunk SOAR
Product Strategy and Rate of Improvement
Tines
Quality of Features
Tines
Usability and Intuitiveness
IBM Security QRadar SOAR
Vendor Support
Tines
Vendor Capability Awards
Availability and Quality of Training
Splunk SOAR
Breadth of Features
IBM Security QRadar SOAR
Business Value Created
Splunk SOAR
Ease of Customization
Cortex XSOAR
Ease of Data Integration
Tines
Ease of IT Administration
Cortex XSOAR
Ease of Implementation
Splunk SOAR
Product Strategy and Rate of Improvement
Tines
Quality of Features
Tines
Usability and Intuitiveness
IBM Security QRadar SOAR
Vendor Support
Tines
Other Evaluated Vendors
Splunk
Splunk SOAR
Splunk SOAR (formerly Splunk Phantom) combines security infrastructure orchestration, playbook automation and case management capabilities to streamline your team, processes and tools.
8.5
Composite
Score
Composite
Score
+89
Emotional
Footprint
Emotional
Footprint
88%
Likeliness to
Recommend
Likeliness
to Recommend
Fortinet
FortiSOAR
Integrated into the Fortinet Security Fabric, FortiSOAR security orchestration, automation and response (SOAR) remedies some of the biggest challenges facing cybersecurity teams today. Allowing security operation center (SOC) teams to create a custom automated framework that pulls together all of their organization's tools unifies operations, eliminating alert fatigue and reducing context switching. This allows enterprises to not only adapt, but also optimize their security process.
8.3
Composite
Score
Composite
Score
+94
Emotional
Footprint
Emotional
Footprint
83%
Likeliness to
Recommend
Likeliness
to Recommend
Chronicle SOAR
Chronicle’s cloud-native security, orchestration, automation and response (SOAR) product (formerly Siemplify) empowers security teams to respond to cyber threats in minutes - not hours or days. Chronicle SOAR fuses a unique threat-centric approach, powerful yet simple playbook automation, and context-rich investigation to free up valuable time and ensure every security team member is informed, productive and effective.
8.0
Composite
Score
Composite
Score
+85
Emotional
Footprint
Emotional
Footprint
83%
Likeliness to
Recommend
Likeliness
to Recommend
LogPoint
LogPoint SOAR
LogPoint SOAR is an innovative security orchestration, automation, and response (SOAR) solution that brings cybersecurity efficiency and effectiveness to businesses of all sizes.
7.4
Composite
Score
Composite
Score
+75
Emotional
Footprint
Emotional
Footprint
78%
Likeliness to
Recommend
Likeliness
to Recommend
For the full list of vendors in this space, click here.
About Gold Medal Awards and Software Reports
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.
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