Data Quadrant Awards 2023

Email Backup

SoftwareReviews names Dropsuite Email Backup and Mimecast Sync & Recover as Email Backup Data Quadrant Award Winners.

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Email Backup

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

user satisfaction rankings
|
vendor capability comparisons
|
business value scores
|
individual feature evaluations
|
emotional connection to products

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30+ pages

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists

48Reviews

Dropsuite Ltd.

Dropsuite Email Backup

Dropsuite is a cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information. Dropsuite’s commitment to advanced, secure, and scalable cloud technologies keeps us in the forefront of the industry and makes us the choice of leading IT Administrators and Service Providers globally.

9.1

Composite
Score

+97

Emotional
Footprint

95%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

27Reviews

Mimecast Services

Mimecast Sync & Recover

The Mimecast solution, Sync & Recover for Exchange and Office 365, gives you a simple, centralized, streamlined way to recover deleted, corrupted, or stolen email, calendar, and contact data by leveraging a cloud-based archive.

8.9

Composite
Score

+94

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

Vendor Capability Awards

Availability and Quality of Training

BackupAssist

Breadth of Features

Dropsuite Email Backup

Business Value Created

Dropsuite Email Backup

Ease of Customization

Dropsuite Email Backup

Ease of Data Integration

Mimecast Sync & Recover

Ease of IT Administration

Mimecast Sync & Recover

Ease of Implementation

Mimecast Sync & Recover

Product Strategy and Rate of Improvement

Dropsuite Email Backup

Quality of Features

Metallic Backup

Usability and Intuitiveness

Mimecast Sync & Recover

Vendor Support

Dropsuite Email Backup

Vendor Capability Awards

Availability and Quality of Training

BackupAssist

Breadth of Features

Dropsuite Email Backup

Business Value Created

Dropsuite Email Backup

Ease of Customization

Dropsuite Email Backup

Ease of Data Integration

Mimecast Sync & Recover

Ease of IT Administration

Mimecast Sync & Recover

Ease of Implementation

Mimecast Sync & Recover

Product Strategy and Rate of Improvement

Dropsuite Email Backup

Quality of Features

Metallic Backup

Usability and Intuitiveness

Mimecast Sync & Recover

Vendor Support

Dropsuite Email Backup

Other Evaluated Vendors

24Reviews

Cortex I.T. Labs Pty Ltd

BackupAssist

Backup software that saves your servers from ruin. Never suffer from data loss ever again. Use BackupAssist to perform onsite and offsite backups to safeguard your servers.

8.7

Composite
Score

+95

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

39Reviews

Veeam

Veeam Backup for Microsoft 365

Veeam is the leader in Backup solutions that deliver Cloud Data Management. Veeam provides a single platform for modernizing backup, accelerating hybrid cloud and securing your data. With 365,000 + customers worldwide, including 81% of the Fortune 500 and 66% of the Global 2,000.

8.6

Composite
Score

+87

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

43Reviews

Veritas

Backup Exec

Backup Exec gives you simple, complete backup and recovery protection for your business—to cover all data wherever it resides.

8.5

Composite
Score

+91

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

22Reviews

Commvault Systems

Metallic Backup

8.1

Composite
Score

+76

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

33Reviews

OpenText Corporation

CloudAlly Microsoft 365 Backup

Enterprise-grade automated Microsoft Office 365 backup and restore for Mail, Calendar, Contacts, Tasks, Groups, Teams, OneDrive, and SharePoint. Protect your business-critical cloud data with our Microsoft 365 Backup.

7.8

Composite
Score

+72

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

For the full list of vendors in this space, click here.

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.