Data Quadrant Awards 2023

Cloud Management

SoftwareReviews names Cisco CloudCenter Suite and AWS Systems Manager as Cloud Management Data Quadrant Award Winners.

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Cloud Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

user satisfaction rankings
|
vendor capability comparisons
|
business value scores
|
individual feature evaluations
|
emotional connection to products

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30+ pages

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists

15Reviews

Cisco Systems

Cisco CloudCenter Suite

Cisco CloudCenter Suite is a set of integrated modules that simplifies the lifecycle management of multicloud applications, workflows, and their infrastructure.

9.0

Composite
Score

+95

Emotional
Footprint

93%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

32Reviews

Amazon.com

AWS Systems Manager

AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.

9.0

Composite
Score

+97

Emotional
Footprint

91%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

Vendor Capability Awards

Availability and Quality of Training

Oracle Hybrid Cloud

Breadth of Features

Cisco CloudCenter Suite

Business Value Created

VMware Aria

Ease of Customization

Oracle Hybrid Cloud

Ease of Data Integration

AWS Systems Manager

Ease of IT Administration

ServiceNow Cloud Management

Ease of Implementation

ServiceNow Cloud Management

Product Strategy and Rate of Improvement

Oracle Hybrid Cloud

Quality of Features

ServiceNow Cloud Management

Usability and Intuitiveness

Cisco CloudCenter Suite

Vendor Support

ServiceNow Cloud Management

Vendor Capability Awards

Availability and Quality of Training

Oracle Hybrid Cloud

Breadth of Features

Cisco CloudCenter Suite

Business Value Created

VMware Aria

Ease of Customization

Oracle Hybrid Cloud

Ease of Data Integration

AWS Systems Manager

Ease of IT Administration

ServiceNow Cloud Management

Ease of Implementation

ServiceNow Cloud Management

Product Strategy and Rate of Improvement

Oracle Hybrid Cloud

Quality of Features

ServiceNow Cloud Management

Usability and Intuitiveness

Cisco CloudCenter Suite

Vendor Support

ServiceNow Cloud Management

Other Evaluated Vendors

16Reviews

ServiceNow

ServiceNow Cloud Management

ServiceNow Cloud Management addresses both issues, accelerating the provisioning of public and private cloud infrastructure and services, while providing consistent management of those resources. It provides IT teams with options as it supports Amazon Cloud, Microsoft Azure, VMware VSphere, and extends to other public and private cloud vendors in order to future proof your system.

8.9

Composite
Score

+96

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

17Reviews

VMware, Inc.

VMware Aria

VMware Aria (formerly vRealize vCloud Suite) is an integrated offering that brings together VMware’s industry-leading vSphere hypervisor and VMware Suite multi-vendor hybrid cloud management platform. VMware’s new portable licensing units allow vCloud Suite to build and manage both vSphere-based private clouds as well as multi-vendor hybrid clouds.

8.9

Composite
Score

+96

Emotional
Footprint

90%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

26Reviews

Oracle

Oracle Hybrid Cloud

Oracle Hybrid Cloud is a suite of autonomous management services that eliminate the human effort associated with traditional solutions for monitoring, managing and securing applications and infrastructure. Provide customers with the flexibility to choose their infrastructure based on their workload needs with Oracle Hybrid Cloud.

8.8

Composite
Score

+92

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

20Reviews

Amazon.com

Amazon Kinesis

Amazon Kinesis makes it easy to collect, process, and analyze real-time, streaming data so you can get timely insights and react quickly to new information. Amazon Kinesis offers key capabilities to cost-effectively process streaming data at any scale, along with the flexibility to choose the tools that best suit the requirements of your application. Amazon Kinesis enables you to process and analyze data as it arrives and respond instantly instead of having to wait until all your data is collected before the processing can begin.

8.8

Composite
Score

+99

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

107Reviews

Microsoft Corporation

Microsoft Azure Arc

Manage your applications and services in multi-cloud environments. Azure Arc helps you make the most of the cloud by providing tools to develop and operate cloud-native apps on any platform.

8.6

Composite
Score

+90

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

31Reviews

Red Hat

RedHat Openshift

Red Hat® CloudForms is a hybrid infrastructure management platform that allows IT departments to control users’ self-service abilities to provision, manage, and ensure compliance across virtual machines, clouds, containers, and even physical infrastructure.

8.3

Composite
Score

+91

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

For the full list of vendors in this space, click here.

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.