Data Quadrant Awards 2022

Restaurant POS

SoftwareReviews names Restaurant Manager, Square for Restaurants, and Digital Dining as Restaurant POS Data Quadrant Award Winners.

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Restaurant POS

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

user satisfaction rankings
|
vendor capability comparisons
|
business value scores
|
individual feature evaluations
|
emotional connection to products

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30+ pages

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists

18Reviews

Shift4 Payments

Restaurant Manager

Restaurant Manager's Restaurant POS System helps to decrease costs, improve efficiencies and increase revenue.

8.2

Composite
Score

+86

Emotional
Footprint

77%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

12Reviews

Square, Inc.

Square for Restaurants

Square for Restaurants is a point-of-sale platform built from the ground up with software, hardware, and payments to streamline your entire restaurant operation. It’s built for front of house and back of house. And it’s built for speed.

8.1

Composite
Score

+82

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

10Reviews

Heartland, a Global Payments company

Digital Dining

Digital Dining's Point of Sale Software does a lot, it's simple to use and goes way beyond the basics.

8.1

Composite
Score

+88

Emotional
Footprint

77%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

Vendor Capability Awards

Availability and Quality of Training

Digital Dining

Breadth of Features

Restaurant Manager

Business Value Created

Square for Restaurants

Ease of Customization

Restaurant Manager

Ease of Data Integration

Digital Dining

Ease of IT Administration

Square for Restaurants

Ease of Implementation

Square for Restaurants

Product Strategy and Rate of Improvement

Digital Dining

Quality of Features

Restaurant Manager

Usability and Intuitiveness

Restaurant Manager

Vendor Support

Restaurant Manager

Vendor Capability Awards

Availability and Quality of Training

Digital Dining

Breadth of Features

Restaurant Manager

Business Value Created

Square for Restaurants

Ease of Customization

Restaurant Manager

Ease of Data Integration

Digital Dining

Ease of IT Administration

Square for Restaurants

Ease of Implementation

Square for Restaurants

Product Strategy and Rate of Improvement

Digital Dining

Quality of Features

Restaurant Manager

Usability and Intuitiveness

Restaurant Manager

Vendor Support

Restaurant Manager

Other Evaluated Vendors

21Reviews

Agilysys

InfoGenesis POS

The award-winning point-of-sale solution that’s designed to help hospitality businesses serve their guests more effectively. Agilysys InfoGenesis POS boasts an intuitive touchscreen with extensive back-end reporting and analytics that enable operators to control costs and streamline operations. With centralized enterprise configuration, businesses can quickly leverage this next-generation point-of-sale to transform the guest service experience with ease. Switch seamlessly between terminals and tablets to maximize server efficiency.

7.6

Composite
Score

+76

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

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Product Report

15+
pages

48Reviews

NCR Corporation

NCR Aloha POS

With NCR Aloha, the wait is over. Our multi-functional restaurant POS solution gives operators all the tools they need to boost sales and increase the pace of service. Staff can use the POS solution to enter orders and payments, streamline food preparation and delivery, and improve operations. NCR Aloha POS is ideal for quick service, fast casual, casual dining and fine dining restaurants and can be used on fixed POS terminals, built-for-purpose handheld devices and consumer mobile devices.

7.6

Composite
Score

+77

Emotional
Footprint

77%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

12Reviews

Cake Corporation

Cake POS

CAKE, from Sysco is a fully integrated restaurant technology, from point of sale (POS) to wait list management and online ordering. CAKE makes running your restaurant easier.

7.3

Composite
Score

+80

Emotional
Footprint

60%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

14Reviews

Squirrel Systems

Squirrel POS

Built on a proven and reliable platform, everything about Squirrel POS software has been designed with flexibility and efficiency in mind

7.0

Composite
Score

+80

Emotional
Footprint

65%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

37Reviews

Oracle

MICROS Simphony POS

Oracle Hospitality Simphony is the premiere cloud and mobile hospitality management platform, providing enterprise point-of-sale (POS) and back-office functionality to support a wide range of food and beverage operations.

6.6

Composite
Score

+59

Emotional
Footprint

69%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

14Reviews

Oracle

MICROS 9700 HMS

Thousands of restaurants, bars, coffee shops, stadiums, theme parks, and other food and beverage operations around the world are using Oracle point-of-sale (POS) platforms to optimize the guest experience.

6.3

Composite
Score

+45

Emotional
Footprint

70%

Likeliness to
Recommend

Likeliness
to Recommend

14Reviews

Volante Systems

Volante POS

Volanté develops enterprise point-of-sale software specializing in multi-unit quick service and table service restaurants, institutional cafeterias and retirement ..

5.7

Composite
Score

+43

Emotional
Footprint

63%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

For the full list of vendors in this space, click here.

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.