Data Quadrant Awards 2022

Desktop as a Service

SoftwareReviews names VMware Horizon Cloud and Amazon WorkSpaces as Desktop as a Service Data Quadrant Award Winners.

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Desktop as a Service

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

user satisfaction rankings
|
vendor capability comparisons
|
business value scores
|
individual feature evaluations
|
emotional connection to products

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30+ pages

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists

30Reviews

VMware, Inc.

VMware Horizon Cloud

Delivers enterprise-class virtual desktops and applications from Microsoft Azure and adds incredible value above and beyond Azure Virtual Desktop.

8.5

Composite
Score

+88

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

24Reviews

Amazon.com

Amazon WorkSpaces

Amazon WorkSpaces is a managed, secure cloud desktop service. Amazon WorkSpaces can provision either Windows or Linux desktops in just a few minutes and quickly scale to provide thousands of desktops to workers across the globe. Amazon WorkSpaces helps eliminate the complexity in managing hardware inventory, OS versions and patches, and Virtual Desktop Infrastructure (VDI), which helps simplify your desktop delivery strategy.

8.5

Composite
Score

+86

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

Vendor Capability Awards

Availability and Quality of Training

V2 Cloud

Breadth of Features

V2 Cloud

Business Value Created

VMware Horizon Cloud

Ease of Customization

V2 Cloud

Ease of Data Integration

Amazon WorkSpaces

Ease of IT Administration

VMware Horizon Cloud

Ease of Implementation

Amazon WorkSpaces

Product Strategy and Rate of Improvement

Evolve IP Desktop as a Service

Quality of Features

Amazon WorkSpaces

Usability and Intuitiveness

Evolve IP Desktop as a Service

Vendor Support

VMware Horizon Cloud

Vendor Capability Awards

Availability and Quality of Training

V2 Cloud

Breadth of Features

V2 Cloud

Business Value Created

VMware Horizon Cloud

Ease of Customization

V2 Cloud

Ease of Data Integration

Amazon WorkSpaces

Ease of IT Administration

VMware Horizon Cloud

Ease of Implementation

Amazon WorkSpaces

Product Strategy and Rate of Improvement

Evolve IP Desktop as a Service

Quality of Features

Amazon WorkSpaces

Usability and Intuitiveness

Evolve IP Desktop as a Service

Vendor Support

VMware Horizon Cloud

Other Evaluated Vendors

12Reviews

Evolve IP, LLC.

Evolve IP Desktop as a Service

Desktop as a Service (DaaS) frees businesses from the endless cycle of purchasing, supporting, upgrading and ultimately replacing local PCs by providing an untethered “virtual” workspace that can be accessed from anywhere, at any time, on nearly any device. Moreover, customers and end users can control their DaaS environment via a self-service web portal.

8.1

Composite
Score

+85

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

30Reviews

Microsoft Corporation

Azure Virtual Desktop

Windows Virtual Desktop is a comprehensive desktop and app virtualization service running in the cloud. It’s the only virtual desktop infrastructure (VDI) that delivers simplified management, multi-session Windows 10, optimizations for Office 365 ProPlus, and support for Remote Desktop Services (RDS) environments. Deploy and scale your Windows desktops and apps on Azure in minutes, and get built-in security and compliance features.

8.1

Composite
Score

+80

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

10Reviews

V2 Cloud Solutions, Inc.

V2 Cloud

A fully customizable cloud desktop for businesses of all sizes.

7.8

Composite
Score

+69

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

30Reviews

Citrix Systems, Inc.

Citrix DaaS

Create the most empowering employee experience possible. Across every device. On any network. Employees get the same secure, virtual experience across operating systems. You manage it all in a single console.

7.5

Composite
Score

+72

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

For the full press release, click here. For the full list of vendors in this space, click here.

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.