Data Quadrant Awards 2020

eDiscovery

SoftwareReviews names Epiq, DISCO Review, Nuix Discover, D4 eDiscovery, OpenText eDiscovery Suite, GoldFynch, and Sherpa eDiscovery as eDiscovery Data Quadrant Award Winners.

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eDiscovery

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

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A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

user satisfaction rankings
|
vendor capability comparisons
|
business value scores
|
individual feature evaluations
|
emotional connection to products

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30+ pages

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists

15Reviews

Disco

DISCO Review

DISCO is an end-to-end ediscovery solution that provides next-generation SaaS review technology to give law firms, corporations, and government agencies total control over their data, workflows, and costs. DISCO’s clean, seamless, and intuitive user interface with customizable workflows, views, and security gives you control over your data.

8.6

Composite
Score

+90

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

11Reviews

Epiq

Epiq helps you rise to every eDiscovery challenge—from the simplest data collection to the most complex document reviews. Each eDiscovery solution is customized to fit your needs, whether it’s project-based eDiscovery, a managed services partnership or document review services.

8.4

Composite
Score

+95

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

21Reviews

GoldFynch

GoldFynch is a feature-rich ediscovery with transparent and affordable pricing. Simple in-browser drag and drop uploads, all inclusive OCR, designed from group up and effortless workflows with predictable per case pricing which is affordable and offers no suprises.

8.2

Composite
Score

+82

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

18Reviews

Nuix Pty Ltd

Nuix Discover

Nuix Discover gives you end-to-end eDiscovery firepower from collections to the courtroom so you can get to the truth faster. You get all the benefits of the world’s best processing, everyday analytics, and smart review in a single platform. Backed by innovative, integrated customer success programs, Nuix Discover is the trusted choice for organizations worldwide. Deploy it on-premise, in the cloud, or anything in between.

8.2

Composite
Score

+87

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

14Reviews

D4

D4 eDiscovery

Provide workflows, policies, and procedures on what to do when litigation strikes. Avoid risks, sanctions, and fines with a repeatable, defensible legal hold strategy.

8.2

Composite
Score

+88

Emotional
Footprint

90%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

13Reviews

Open Text Corporation

OpenText eDiscovery Suite

Reduce risks & costs by empowering your legal teams with access to electronic stored information (ESI) using OpenText eDiscovery software solutions.

8.2

Composite
Score

+84

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

14Reviews

SHERPA SOFTWARE INC

Sherpa eDiscovery

Sherpa helps you to efficiently conduct discovery searches and collect relevant information while organizing the search process to effectively handle multiple projects. Perfect for small, midsize and enterprise teams who need to fulfill eDiscovery search and collection requirements, automate legal hold notification process, or manage risk by implementing data governance across their organization.

8.0

Composite
Score

+82

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

Vendor Capability Awards

Availability and Quality of Training

Logikcull

Breadth of Features

GoldFynch

Business Value Created

DISCO Review

Ease of Customization

DISCO Review

Ease of Data Integration

Logikcull

Ease of IT Administration

DISCO Review

Ease of Implementation

DISCO Review

Product Strategy and Rate of Improvement

GoldFynch

Quality of Features

Sherpa eDiscovery

Usability and Intuitiveness

DISCO Review

Vendor Support

OpenText eDiscovery Suite

Vendor Capability Awards

Availability and Quality of Training

Logikcull

Breadth of Features

GoldFynch

Business Value Created

DISCO Review

Ease of Customization

DISCO Review

Ease of Data Integration

Logikcull

Ease of IT Administration

DISCO Review

Ease of Implementation

DISCO Review

Product Strategy and Rate of Improvement

GoldFynch

Quality of Features

Sherpa eDiscovery

Usability and Intuitiveness

DISCO Review

Vendor Support

OpenText eDiscovery Suite

Other Evaluated Vendors

18Reviews

CommVault Systems

Commvault Activate

Commvault® software creates a unified virtual repository that allows you to transform tactical backup and archiving operations into a strategic, low-TCO solution that facilitates litigation readiness, regulatory compliance and risk management. Proactive preservation and management integrated with your data protection solutions is a unique and effective approach to improving information governance and accelerating eDiscovery and investigations.

7.8

Composite
Score

+76

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

16Reviews

Logikcull

Logikcull’s cloud-based eDiscovery software makes complex processes like eDiscovery, internal investigation, and public records response simple. Whether you’re reviewing documents for discovery, redacting public records, or digging into an investigation, Logikcull gives you a powerful solution to get the job done quickly, affordably and confidently.

7.7

Composite
Score

+74

Emotional
Footprint

73%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

22Reviews

Everlaw

Everlaw combines speed, security, and ease-of-use into a comprehensive solution that unlocks the collaborative power of teams to investigate issues more thoroughly, uncover truth more quickly, and present their findings more clearly. A modern approach to ediscovery that enables teams to quickly and easily discover relevant information, reveal details hidden in huge document troves, and collaboratively act on the information.

7.5

Composite
Score

+78

Emotional
Footprint

71%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

15Reviews

Catalyst

Insight Discovery

Reduce the total cost of discovery for all your matters and minimize downstream legal fees with Insight Discovery. A cloud-based platform, Insight Discovery provides a complete set of enterprise-grade capabilities from legal hold and identification through collection, processing, ECA, search, analytics, review and production.

7.5

Composite
Score

+86

Emotional
Footprint

73%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

20Reviews

CloudNine

CloudNine eDiscovery

Cloud-based eDiscovery automation software that simplifies litigation, investigations, and audits by allowing you to upload, review, and produce documents from one place within minutes

7.4

Composite
Score

+62

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

14Reviews

Veritas

Veritas eDiscovery Platform

The eDiscovery Platform provides your legal teams with intuitive tools to quickly assess case facts and set case strategy. Veritas eDiscovery Platform helps you locate, classify, analyze, and review your information smarter and faster than ever before.

7.3

Composite
Score

+64

Emotional
Footprint

77%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

10Reviews

AccessData Group

AD eDiscovery

A single, fully integrated platform for forensically sound enterprise-wide preservation/lit hold, search, collection, processing, data assessment and complete legal review, AD eDiscovery gives teams a repeatable, defensible process for managing e-discovery that will hold up in court.

7.3

Composite
Score

+77

Emotional
Footprint

68%

Likeliness to
Recommend

Likeliness
to Recommend

53Reviews

IBM

IBM StoredIQ eDiscovery

IBM® StoredIQ® eDiscovery is a user application that helps legal users during the initial phases of the eDiscovery process. By helping you to capture needed electronic data, you can use IBM StoredIQ eDiscovery to communicate easily with other users about the status and review process of work that is being done. IBM StoredIQ eDiscovery does not drive the eDiscovery process, but instead helps legal users to control and communicate those processes more effectively

7.0

Composite
Score

+66

Emotional
Footprint

72%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

For the full list of vendors in this space, click here.

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.