Data Quadrant Awards 2019

Workforce Management

SoftwareReviews names WorkForce Software, Paycom HCM, Kronos Workforce Management, and Ceridian Dayforce as Workforce Management Data Quadrant Award Winners.

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Workforce Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

user satisfaction rankings
|
vendor capability comparisons
|
business value scores
|
individual feature evaluations
|
emotional connection to products

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30+ pages

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists

46Reviews

WorkForce Software

The WorkForce Suite is a flexible, cloud-based solution for today's evolving global workforce. With parameterized best practices and a powerful rules engine, the WorkForce Suite can adapt with you as your organization grows and your needs change. Delivering real-time insights, packaged domain expertise, and future-proof capabilities to meet your business needs, the WorkForce Suite empowers organizations to reduce labor costs, simplify compliance, and boost employee engagement — all while maximizing operational efficiencies.

8.2

Composite
Score

+86

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

151Reviews

Kronos

Kronos Workforce Management

Creating best-fit schedules, tracking time and attendance, administering absence and leave, and measuring productivity are vital to managing and retaining a high-performing workforce. Kronos® workforce management solutions are purpose-built for your industry to help you drive business outcomes by engaging your employees, controlling labour costs, increasing productivity, and minimizing compliance risk.

7.7

Composite
Score

+73

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

43Reviews

Paycom

Paycom HCM

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

7.7

Composite
Score

+77

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

79Reviews

Ceridian

Ceridian Dayforce

Dayforce is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

7.5

Composite
Score

+73

Emotional
Footprint

79%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

Vendor Capability Awards

Availability and Quality of Training

WorkForce Software

Breadth of Features

WorkForce Software

Business Value Created

WorkForce Software

Ease of Customization

JDA Workforce Management

Ease of Data Integration

WorkForce Software

Ease of IT Administration

WorkForce Software

Ease of Implementation

Paycom HCM

Product Strategy and Rate of Improvement

Paycom HCM

Quality of Features

WorkForce Software

Usability and Intuitiveness

WorkForce Software

Vendor Support

Kronos Workforce Management

Vendor Capability Awards

Availability and Quality of Training

WorkForce Software

Breadth of Features

WorkForce Software

Business Value Created

WorkForce Software

Ease of Customization

JDA Workforce Management

Ease of Data Integration

WorkForce Software

Ease of IT Administration

WorkForce Software

Ease of Implementation

Paycom HCM

Product Strategy and Rate of Improvement

Paycom HCM

Quality of Features

WorkForce Software

Usability and Intuitiveness

WorkForce Software

Vendor Support

Kronos Workforce Management

Other Evaluated Vendors

32Reviews

Zoho

Zoho People

Crafted to build a happier workforce. We take care of your HR processes while you take care of your employees. Be it employee onboarding, attendance management, time tracking or appraisals - We've got it all covered.

7.2

Composite
Score

+72

Emotional
Footprint

70%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

148Reviews

ADP

ADP HR Solutions

ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

7.1

Composite
Score

+67

Emotional
Footprint

77%

Likeliness to
Recommend

Likeliness
to Recommend

28Reviews

JDA Software Group

JDA Workforce Management

JDA’s Workforce Management software transforms your employee team into one of your greatest strategic strengths. With JDA Workforce Management, you can create optimal, accurate schedules, plan the right long-range staffing, maximize productivity and provide advanced mobile capabilities that improve both service and communications. JDA makes your workforce work!

7.0

Composite
Score

+67

Emotional
Footprint

66%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

36Reviews

Workday, Inc.

Workforce Planning

Create strategic workforce plans. Get the collaborative tools and insight your organization needs to build smarter workforce plans. With workforce planning from Workday, you can make better decisions and meet your business goals.

6.8

Composite
Score

+66

Emotional
Footprint

71%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

41Reviews

Infor

Infor Workbrain

Infor Workforce Management is a comprehensive solution that aligns labor management with corporate strategy. Integrated modules address forecasting and budgeting, scheduling, time and attendance, performance management, and compliance, streamlining processes to increase efficiency while encouraging employees to focus on activities that generate more value.

6.5

Composite
Score

+60

Emotional
Footprint

63%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

70Reviews

Oracle

Oracle PeopleSoft HCM

Oracle's PeopleSoft Human Capital Management enables you to architect a global foundation for HR data and improved business processes. PeopleSoft Human Capital Management delivers a robust set of best-in-class human resources functionality that enables you to increase productivity, accelerate business performance, and lower your cost of ownership.

6.3

Composite
Score

+55

Emotional
Footprint

70%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

21Reviews

Verint

Verint Workforce Management

An automated, unified, enterprise-wide workforce management solution to plan, forecast, and optimally schedule employees to match workload across your customer-serving departments.

6.3

Composite
Score

+58

Emotional
Footprint

64%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

For the full press release, click here. For the full list of vendors in this space, click here.

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.