Data Quadrant Awards 2019

Web Conferencing

SoftwareReviews names Cisco Webex Meetings, Zoho Meeting, Blizz, and Google Hangouts as Web Conferencing Data Quadrant Award Winners.

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Web Conferencing

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

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A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

user satisfaction rankings
|
vendor capability comparisons
|
business value scores
|
individual feature evaluations
|
emotional connection to products

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30+ pages

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists

94Reviews

Cisco Systems

Cisco Webex Meetings

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

9.0

Composite
Score

+92

Emotional
Footprint

94%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

22Reviews

Zoho

Zoho Meeting

Zoho Meeting is a robust web conferencing solution. Hosts product launches, feature demonstrations, sales presentations, lead-nurturing webinars, user education webinars, and online meetings, right from your browser.

8.9

Composite
Score

+100

Emotional
Footprint

94%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

57Reviews

TeamViewer

Blizz

The Blizz Collaboration Companion™ installs on your desktop or mobile phone for quick access to all your (Blizz and TeamViewer) contacts, enabling logged and indexed team messaging, face-to-face HD VoIP video and audio calling, instant or scheduled huge group meetings (up to 300 people), screen sharing, and session recording for later use—all the essential meeting tools you need to communicate better with your teams and clients, from anywhere, any time.

8.6

Composite
Score

+91

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

114Reviews

Google

Google Hangouts

Connect with the people that make your business run via HD video, voice or text. You can save money and time on travel, but still get all the benefits of face-to-face contact.

8.5

Composite
Score

+91

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Vendor Capability Awards

Availability and Quality of Training

Zoho Meeting

Breadth of Features

Blizz

Business Value Created

Cisco Webex Meetings

Ease of Customization

AnyMeeting

Ease of Data Integration

Cisco Webex Meetings

Ease of IT Administration

Cisco Webex Meetings

Ease of Implementation

Skype

Product Strategy and Rate of Improvement

Cisco Webex Meetings

Quality of Features

GoToMeeting

Usability and Intuitiveness

Zoom

Vendor Support

Cisco Webex Meetings

Vendor Capability Awards

Availability and Quality of Training

Zoho Meeting

Breadth of Features

Blizz

Business Value Created

Cisco Webex Meetings

Ease of Customization

AnyMeeting

Ease of Data Integration

Cisco Webex Meetings

Ease of IT Administration

Cisco Webex Meetings

Ease of Implementation

Skype

Product Strategy and Rate of Improvement

Cisco Webex Meetings

Quality of Features

GoToMeeting

Usability and Intuitiveness

Zoom

Vendor Support

Cisco Webex Meetings

Other Evaluated Vendors

56Reviews

Adobe

Adobe Connect

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

8.1

Composite
Score

+86

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

26Reviews

LogMeIn

GoToMeeting

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

8.1

Composite
Score

+83

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

18Reviews

BlueJeans

BlueJeans' platform extends high quality video collaboration beyond the boundaries of specialized conference rooms. Finally, you have access to everyone you want to meet. BlueJeans can bridge together business and consumer video conferencing solutions, enabling you to collaborate more effectively with colleagues, customers, partners, suppliers and your social network.

8.0

Composite
Score

+84

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

113Reviews

Skype

Skype keeps the world talking, for free. Share, message and call - now with group video on mobile and tablet too.

7.9

Composite
Score

+83

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

20Reviews

AnyMeeting

Whether with colleagues, clients or prospects, use AnyMeeting video conferencing for that more personal and powerful connection. That will translate to higher engagement, higher productivity and higher sales versus travel or traditional phone conferencing.

7.8

Composite
Score

+84

Emotional
Footprint

75%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

12Reviews

Zoom Video Communications, Inc.

Zoom

Zoom provides modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems.

7.6

Composite
Score

+70

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

10Reviews

LifeSize

Lifesize Cloud

Lifesize Cloud is simply the best way for your entire organization to connect over video when you need to get business done.

7.2

Composite
Score

+72

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

For the full press release, click here. For the full list of vendors in this space, click here.

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.