Customer Experience Awards 2019
Education Learning Management Systems
SoftwareReviews names Sakai, PowerSchool Learning, and Canvas as Education Learning Management Systems Customer Experience Award Winners.
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Education Learning Management Systems
Customer Experience Awards
The SoftwareReviews Customer Experience Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Our scoring methodology aggregates these ratings across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Customer Experience Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 emotional response areas, and how they compare against each other. Our Customer Experience Report covers all aspects of the vendor-client relationship.
30+ pages
Measuring Customer Experience
Customer Experience Award rankings are scored using our “Net Emotional Footprint" index, which tracks responses across 26 emotional response areas that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. The following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Customer Experience Leaders
Apereo
Sakai
Sakai provides a flexible and feature-rich environment for teaching, learning, research and other collaboration. As an open source software suite developed by its adopter community, the Sakai continually evolves in step with the needs of the students, faculty members and organizations it serves. Colleges, universities, governments and other organizations deploy Sakai’s rich toolset to expand the possibilities for technology-enabled learning across many facets of the educational experience.
+80
Net Emotional Footprint
Net Emotional
Footprint
Strongest
Positive Emotions
88% Fair
88% Integrity
88% Trustworthy
PowerSchool
PowerSchool Learning
PowerSchool Learning is a learning management and classroom collaboration solution that empowers teachers with real-time student interaction inside and outside the classroom, bringing in more social and collaborative learning. Teachers can quickly create and deliver rich engaging lessons, electronically collect, annotate, and grade work, and easily collaborate and share with other educators.
+75
Net Emotional Footprint
Net Emotional
Footprint
Strongest
Positive Emotions
94% Reliable
94% Efficient
88% Continually Improving
Instructure
Canvas
Canvas is the 21st Century LMS. Adaptable. Reliable. Customizable. Easy to use. Mobile. Time-saving. And, perhaps most importantly, it gets used. That’s because it’s designed to get out of your way, to let you do your thing. Every last feature, every last interface is crafted to save you time and effort and to make teaching and learning easier.
+73
Net Emotional Footprint
Net Emotional
Footprint
Strongest
Positive Emotions
88% Reliable
87% Respectful
87% Unique Features
Other Evaluated Vendors
Moodle
Moodle
Moodle is a learning platform designed to provide educators, administrators and learners with a single robust, secure and integrated system to create personalised learning environments. You can download the softwareonto your own web server or ask one of our knowledgable Moodle Partners to assist you.
+72
Net Emotional Footprint
Net Emotional
Footprint
Strongest
Positive Emotions
91% Trustworthy
88% Enables Productivity
88% Reliable
Schoology
Schoology
Schoology transforms your school or district into a thriving digital ecosystem. Everything students, faculty, and parents need is in one easy-to-use platform. Teach, learn, communicate, share, and collaborate anytime and on any device.
+70
Net Emotional Footprint
Net Emotional
Footprint
Strongest
Positive Emotions
83% Reliable
82% Integrity
81% Helps Innovate
D2L
D2L Brightspace
D2L is the software leader that makes the learning experience better. The company's cloud-based platform - Brightspace - is not a common one-size-fits-all learning management system (LMS). It's easier to use, more flexible, and smart. With Brightspace, you can personalize the experience for every learner to deliver real results.
+69
Net Emotional Footprint
Net Emotional
Footprint
Strongest
Positive Emotions
92% Respectful
89% Reliable
86% Security Protects
Blackbaud
Blackbaud onCampus
Now more than ever, staff is expected to do more and be accountable for more. You need efficient and powerful solutions that help you achieve measurable results. Your website has direct impact on your ability to recruit and retain. Building awareness and a prospect pool is critical to your success. And from a development perspective, the vehicles you use should enable the nurturing of key relationships with a sense of purpose. Blackbaud has designed hundreds of unique websites specifically for small colleges! Our integrated solution ensures that your website not only looks great – but it also has the power to aid in attraction, retention and development.
+55
Net Emotional Footprint
Net Emotional
Footprint
Strongest
Positive Emotions
90% Respectful
81% Integrity
78% Efficient
Blackboard
Blackboard Learning Management Software
Blackboard is the world's leading education technology company. We challenge conventional thinking and advance new models of learning in order to reimagine education and make it more accessible, engaging and relevant to the modern day learner and the institutions that serve them.
+48
Net Emotional Footprint
Net Emotional
Footprint
Strongest
Positive Emotions
77% Reliable
75% Respectful
74% Fair
For the full list of vendors in this space, click here.
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