Customer Experience Awards 2018
Project Portfolio Management
SoftwareReviews names TeamDynamix PPM, Wrike, and MavenLink as Project Portfolio Management Customer Experience Award Winners.
View Category
Project Portfolio Management
Customer Experience Awards
The SoftwareReviews Customer Experience Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Our scoring methodology aggregates these ratings across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Customer Experience Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 emotional response areas, and how they compare against each other. Our Customer Experience Report covers all aspects of the vendor-client relationship.
30+ pages
Measuring Customer Experience
Customer Experience Award rankings are scored using our “Net Emotional Footprint" index, which tracks responses across 26 emotional response areas that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. The following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Customer Experience Leaders
TeamDynamix
TeamDynamix PPM
TeamDynamix cloud-based project, portfolio, and resource management software is the right fit for higher education. Additionally, TeamDynamix seamlessly integrates full IT Service Management capabilities and offers solid platform capabilities including a "brand-able" self-service portal as well as asset and configuration management. This joint PPM and ITSM platform allows IT to become a strategic "hub" for all work and service management solutions in higher education institutions.
+90
Net Emotional Footprint
Net Emotional
Footprint
Strongest
Positive Emotions
100% Enables Productivity
100% Performance Enhancing
100% Reliable
Wrike
Wrike
Wrike combines project management with a real-time workspace for collaboration, discussion, and document sharing. It provides online project management software to set up priorities and align your team to work faster and smarter across your organization.
+89
Net Emotional Footprint
Net Emotional
Footprint
Strongest
Positive Emotions
100% Performance Enhancing
98% Respectful
98% Fair
MavenLink
MavenLink
Mavenlink gives your team a cloud-based solution for managing the entire project delivery lifecycle. Complete projects, track time, plan resources, and monitor financial performance - all in a single, user-friendly application. Know the performance of every project, profitability of every client, and utilization of every resource - so you can replicate what works.
+87
Net Emotional Footprint
Net Emotional
Footprint
Strongest
Positive Emotions
100% Reliable
100% Respectful
100% Transparent
Other Evaluated Vendors
Microsoft
Microsoft Project Online
Microsoft Project Online is a flexible online solution for project portfolio management (PPM) and everyday work. Delivered through Office 365, Project Online enables organizations to get started, prioritize project portfolio investments and deliver the intended business value—from virtually anywhere on nearly any device.
+62
Net Emotional Footprint
Net Emotional
Footprint
Strongest
Positive Emotions
81% Integrity
80% Reliable
78% Fair
Clarizen
Clarizen PPM Software
Clarizen cloud based project management solutions help you and your colleagues work more efficiently, effectively, and with better results. Plus, it's so easy to use you can all get up and running in no time at all. Only Clarizen's project management solutions merge the power of the cloud with social communications to provide real-time updates, insights and collaboration around the work of all team members involved in a project.
+59
Net Emotional Footprint
Net Emotional
Footprint
Strongest
Positive Emotions
92% Helps Innovate
85% Continually Improving
85% Appreciates Incumbent Status
Atlassian
Atlassian Portfolio for JIRA
With Portfolio for JIRA, you can plan and forecast with confidence, make data-informed decisions when things change and keep everyone on the same page.
+56
Net Emotional Footprint
Net Emotional
Footprint
Strongest
Positive Emotions
89% Fair
89% Trustworthy
86% Transparent
CA Technologies
CA Technologies PPM
Many organizations are seeing the benefits of moving away from large, complex and often customized implementations that require substantial overhead and make it difficult or costly to upgrade. CA PPM On Demand helps customers realize the benefits of effortlessly staying on current releases and reducing overhead with a world class as a Service solution.
+39
Net Emotional Footprint
Net Emotional
Footprint
Strongest
Positive Emotions
84% Respectful
72% Caring
68% Efficient
For the full press release, click here. For the full list of vendors in this space, click here.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.
