In Partnership With SelectHub
What is Zuora CPQ?
Zuora CPQ lets you sell and nurture subscriptions without breaking your sales and customer care processes. Subscription businesses today are shifting from configuring a product to configuring a deal. Deals are a mixed bag of different charge models, contract durations, billing frequencies and more. With Zuora CPQ, you can easily guide your sales reps through the most complex deal arrangements, fast.
Company Details
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In Partnership With SelectHub
Zuora CPQ Ratings
Real user data aggregated to summarize the product performance and customer experience.
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76 Likeliness to Recommend
94 Plan to Renew
62 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+73 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zuora CPQ?
Pros
- Altruistic
- Respectful
- Effective Service
- Performance Enhancing
Cons
- Under Delivered
- Less Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Renewal Management
Rules Engine
Multi Currency
Catalog Management
Visual Configuration
Product and Service Configuration
Reporting and Analytics
Guided Selling
Quote Development and Administration
Application Integration
Discounting Management
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Vendor Support
Zuora CPQ Reviews
Anand M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Definitely recommend in spite of being expensive.
Likeliness to Recommend
What differentiates Zuora CPQ from other similar products?
Provides excellent multi-currency support.
What is your favorite aspect of this product?
Excellent integration with Salesforce
What do you dislike most about this product?
Creating invoice and quoting templates can be tiresome
What recommendations would you give to someone considering this product?
Great product, but may need some custom work to move journal entries to your financial system.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
Affan K.
- Role: Finance
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Jul 2024
Zuora CPQ is best accounting/ billing tool for SMB
Likeliness to Recommend
What differentiates Zuora CPQ from other similar products?
1) Zuora CPQ is cheaper to it’s competitors like Salesforce CPQ. 2) Zuora CPQ is best accounting service tool for SMB market. 3) Zuora CPQ have reporting and analytics abilities like time dilation revenue report & payment’s report.
What is your favorite aspect of this product?
1) Easy to use and a friendly UI 2) Based on cloud which make it faster 3) Easy end user setup & new SKU’s setup. 4) As an accountant zuora has always been an upgrading knowledge basis tool for extra activities like automation of ledgers and reporting.
What do you dislike most about this product?
1) Zuora CPQ is not a complete ERP, in end business system team export tue data to the main ERP at month end. 2) Currently there innovation has limited & the integration capabilities are still very less. 3) If there is some mismatch, reconciliation can take days to fix.
What recommendations would you give to someone considering this product?
Just go for the accounting/ billing service tool if your product line is 2 or 3 product.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Raj S.
- Role: Finance
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Jul 2024
ZUORA a must go to for SMB Organisation
Likeliness to Recommend
What differentiates Zuora CPQ from other similar products?
ZUORA CPQ or Zuora Billing is a go to tool for setting up invoicing for 2-3 products. In past we also used Salesforce CPQ, but due to higher cost maintenance we decided to switch over to Zuora. Not only billing, Zuora helps you with analytical features as well.
What is your favorite aspect of this product?
Awesome reporting and Dashboard practice for Vendor and End user management. Reporting also for the revenue side with time dilation concept. Ease of setup for end user clients for particular product. Smooth UI and easy to navigate
What do you dislike most about this product?
Zuora CPQ is not an ERP, I as an analyst have to export data of all posted invoices to or main ERP goes by name Business Central via Microsoft. To extract data, you need to learn Data query editor. even though it based on concept of SQL language but it is still different Zuora lacks ecosystem and integration capabilities compared to it’s competitors like Salesforce
What recommendations would you give to someone considering this product?
It should be your must go to tool if your business is small-medium level based. Zuora also knows for their frequent updates, hence there is high degree of trust.
Pros
- Reliable
- Saves Time
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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