What is Zoom Workplace?
Make meaningful connections with a unified solution for meetings, team chat, whiteboard, phone, and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Communications
Web & Desktop Conferencing
Call Management
Audio Transcription
Secure Access
Presence IM
Continuous UCC
Centralized Management Portal
Session Border Controller
Third-Party Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Breadth of Features
Zoom Workplace Reviews
Bharath M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Communication Tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
1. Smooth and easy link sharing to start the meeting. 2. Secure and reliable environment supported in every OS. 3. From desktop to phone it works fine with respect to performance. 4. Separated breakout rooms in one meeting , so virtual meetings can go easily with one link.
What is your favorite aspect of this product?
Easy to install , start and integerate with the ticketing tool for customer environment.
What do you dislike most about this product?
1. From same id , same link one person can join from multiple machines which is really a weird thing. 2. Nothing as such new , very much competitive platforms are there with same features in less cost.
What recommendations would you give to someone considering this product?
Good , easy platform to deal and work with,
Pros
- Continually Improving Product
- Caring
- Acts with Integrity
- Over Delivered
Please tell us why you think this review should be flagged.
Corey W.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Nov 2024
A must-have for any business
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's a great all in one solution for remote meetings from setting up appointments to the face to face. I also like some of the added freebies like AI note taking.
What is your favorite aspect of this product?
Ease of use to quickly jump on a call with someone face to face and be able to share our screens
What do you dislike most about this product?
There is nothing I can think of that I don't like
What recommendations would you give to someone considering this product?
Look no further - Zoom is the original, and best platform for online meetings. Most user friendly for all types of users.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Joe C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Communication platform.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom workplace allows you to make virtual discussions with classmates and mentors
What is your favorite aspect of this product?
It's borderless and timeless.
What do you dislike most about this product?
No issues with it.
What recommendations would you give to someone considering this product?
Zoom is affordable and it only needs Internet connection to chat smoothly.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
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