Zoom Workplace Logo Award Winner Product Badge
Zoom Workplace Logo Award Winner Product Badge
Zoom Video Communications, Inc.

Zoom Workplace

8.8 /10
Category
Zoom Workplace
8.8 /10

What is Zoom Workplace?

Make meaningful connections with a unified solution for meetings, team chat, whiteboard, phone, and more.

Company Details


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Awards & Recognition

Zoom Workplace won the following awards in the Unified Communications as a Service category

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Zoom Workplace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Workplace.

89 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Workplace?

0% Negative
1% Neutral
99% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 85

Mobility

88

Web & Desktop Conferencing

87

Communications

87

Call Management

86

Audio Transcription

85

Presence IM

85

Secure Access

84

Continuous UCC

83

Centralized Management Portal

83

Third-Party Integration

83

Session Border Controller

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Quality of Features

86

Ease of IT Administration

85

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

83

Ease of Customization

83

Vendor Support

83

Breadth of Features

83

Ease of Data Integration

82

Zoom Workplace Reviews

Joe C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Communication platform.

Likeliness to Recommend

8 /10

What differentiates Zoom Workplace from other similar products?

Zoom workplace allows you to make virtual discussions with classmates and mentors

What is your favorite aspect of this product?

It's borderless and timeless.

What do you dislike most about this product?

No issues with it.

What recommendations would you give to someone considering this product?

Zoom is affordable and it only needs Internet connection to chat smoothly.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Effective Service

Naresh V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Excellent platform for business meetings

Likeliness to Recommend

9 /10

What differentiates Zoom Workplace from other similar products?

It has a lot of features as compared to other but it's AI features and quality of video and audio conferencing is just amazing that provide a reliable and interactive environment for meetings and scheduling and attending meetings is too easy with using this software.

What is your favorite aspect of this product?

It provides user to sufficient features to do business meetings as well as team meetings it provides alot of features like screen recording voice enhancer which makes our meetings more effective.

What do you dislike most about this product?

There is nothing to dislike with using this software.

What recommendations would you give to someone considering this product?

It has sufficient features to schedule meetings and attend meetings it provides good quality of video and audio conferencing along with the screen sharing feature and at a effective price cost which is best part of the software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Auchitya R.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to use and I love it

Likeliness to Recommend

10 /10

What differentiates Zoom Workplace from other similar products?

I like the features

What is your favorite aspect of this product?

Meetings call

What do you dislike most about this product?

Nothing but the interface

What recommendations would you give to someone considering this product?

Calling features

Pros

  • Helps Innovate
  • Performance Enhancing
  • Inspires Innovation
  • Client Friendly Policies

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