Zoho Survey Logo Award Winner Product Badge
Zoho Survey Logo Award Winner Product Badge
Zoho

Zoho Survey

9.0 /10
Category
Zoho Survey
9.0 /10

What is Zoho Survey?

Zoho Survey is an online survey tool used to create surveys and research questionnaires. We have everything you need to create surveys easily, gather opinions, analyze data, and make smarter decisions.

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Awards & Recognition

Zoho Survey won the following awards in the Survey Software category

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Zoho Survey Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Survey.

90 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Survey?

0% Negative
6% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 88

Questionnaire Design/Survey Builder

90

Branching and Logic

89

Collaboration

89

Templates & Question Library

89

Data Analysis and Visualization

89

Role and User Management

89

Multi-Channel Distribution

88

APIs and Integration

88

Customizable Branding

87

Multi-Media Support

85

Mobile Support

85

Vendor Capability Ratings

Average 87

Ease of Data Integration

90

Ease of Implementation

89

Business Value Created

89

Usability and Intuitiveness

89

Ease of Customization

88

Breadth of Features

88

Quality of Features

87

Product Strategy and Rate of Improvement

86

Ease of IT Administration

86

Vendor Support

85

Availability and Quality of Training

83

Zoho Survey Reviews

Anuj V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Best in class online survey form for businesses !

Likeliness to Recommend

10 /10

What differentiates Zoho Survey from other similar products?

Creating and Distributing surveys through Zoho is easiest of all as it helps in immediate collecting of data and provides immediate result on submitting the responses. It is easy to use and navigate and can be taken in multiple languages without any challenge at all. It has wide variety of customizable templates and functionalities for enhancing the user experience and make it the best. It is one of the most affordable surveys as it is cost effective and can be bought and be used for longer time by small and mid sized businesses

What is your favorite aspect of this product?

Collecting responses have never been this easy. Zoho Survey helps in collecting responses and analyzing responses from thousands of data is just effortless without any issue. The surveys are sent in quick way on emails and other mode of contacts and can be filled in through any device. We have also added pole creator for collecting polls and extracting insights , sentiments and outcome from individual or group responses

What do you dislike most about this product?

No problem found. We are using it from past many years and no complaint filed at all with regard to same.

What recommendations would you give to someone considering this product?

I would urge new and existing businesses to adopt Zoho Survey for capturing responses in quick and trouble free way as its usability is seamless and easy to comprehend. Now, with new additional features for capturing, sorting and grading individual responses have also been seen which helps in filtering and tagging of specific individual responses and helps to segregate. The surveys are easily customized from individual to individual in minutes without much effort and it is never a time consuming effort at all. The creation of surveys and questionnaire can be done simultaneously without much push

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Kota G.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to use

Likeliness to Recommend

10 /10

What differentiates Zoho Survey from other similar products?

Zoho survey is easy to access

What is your favorite aspect of this product?

Once I opened an account on Zoho and allowed to access very Zoho products and Zoho survey has templates which are customized

What recommendations would you give to someone considering this product?

Zoho survey is easy to use in collection of customers' feedback and experience about services. Automatic feedback report is given.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Loana A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Crafting Insights through Seamless User Feedback

Likeliness to Recommend

9 /10

What differentiates Zoho Survey from other similar products?

Using pre-made templates and drag-and-drop tools simplifies the process of creating a survey. Zoho Survey offers a variety of channels for distributing surveys, such as email, social media, and embedded links. This ensures a larger and more diverse group of respondents. Furthermore, the platform includes real-time analytics, which permits us to analyze responses as they come in. Tracking live data helps make quick decisions according to survey trends. Zoho Survey offers many kinds of questions, from multiple-choice to open-ended, and streamlines the data collection process so that we can efficiently get insights.

What is your favorite aspect of this product?

Its user-friendly interface ensures a smooth experience for both survey creators and those who respond. We can create reports that can be customized with visual aids to interpret the survey results. The Zoho Survey platform has tools for reporting that help extract useful data from complex datasets. Automation features in Zoho Survey allow analysts to schedule surveys and reminders, enhancing the efficiency of the surveys and timely data collection. The platform is accessible across various devices and operating systems, ensuring that respondents can participate in surveys seamlessly.

What do you dislike most about this product?

For analysts requiring advanced statistical analysis, Zoho Survey's capabilities might be somewhat limited. Integrating with external analysis tools may be necessary for more sophisticated insights. Use advanced tools to visualize survey responses in detail.

What recommendations would you give to someone considering this product?

We highly recommend Zoho Survey as an exceptional online platform for companies that require a robust system for creating and sharing surveys. Zoho Survey is an excellent tool for collecting customer and user feedback. Zoho Survey prioritizes data security with secure encryption protocols and keeps confidential customer information secure. It provides industry-specific templates that we can use to create surveys faster based on our particular areas. The functionality of Zoho Survey is regularly upgraded with new features and updates. Moreover, the platform is continually enhanced to meet the evolving needs of the industry and user feedback.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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