Workday, Inc.

Workday Workforce Management

Composite Score

7.6 /10

CX Score

7.5 /10

70 Reviews Write a Review

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What is Workday Workforce Management?

Create strategic workforce plans. Get the collaborative tools and insight your organization needs to build smarter workforce plans. With workforce planning from Workday, you can make better decisions and meet your business goals.

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Awards & Recognition

Workday Workforce Management won the following awards in the Workforce Management - Enterprise category

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0 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2025

1 Top Rated Capabilities

1 Top Rated Features

2024

Service Experience
Contract Negotiation

2024

7 Top Rated Capabilities

3 Top Rated Features

2023

Service Experience
Contract Negotiation

2023

4 Top Rated Capabilities

2 Top Rated Features

2022

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Workday Workforce Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workday Workforce Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

5
Since last award

78 Plan to Renew

6
Since last award

76 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workday Workforce Management?

14% Negative

15% Neutral

71% Positive

Pros

Includes Product Enhancements
Transparent
Caring
Respectful

Feature Ratings

Average 81

Labor Costing and Splitting

Workforce Scheduling

Time Capture Physical

Workforce Planning and Forecasting

Absence Management

Workforce Dashboards and Reporting

Time Capture

Shift Management

Staffing

Attendance Management and Policies

Rate Policies

Vendor Capability Ratings

Average 73

Ease of Implementation

Breadth of Features

Ease of IT Administration

Business Value Created

Ease of Customization

Quality of Features

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness

Workday Workforce Management Reviews

Kevin F.

Role: C-Level
Industry: Entertainment
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Don’t be fooled

Likeliness to Recommend

2 /10

What differentiates Workday Workforce Management from other similar products?

Limits client customization but doesn’t charge of product enhancements

What is your favorite aspect of this product?

No cost for product enhancements

What do you dislike most about this product?

Lack of customization and complexity to self support and manage

What recommendations would you give to someone considering this product?

Don’t move forward. Not worth the cost.

Pros

Friendly Negotiation
Continually Improving Product
Reliable
Performance Enhancing

Cons

Less Efficient Service
Less Effective Service
Less Caring

TyRell V.

Role: Operations
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Easy to use but can be confusing at first

Likeliness to Recommend

10 /10

What differentiates Workday Workforce Management from other similar products?

The ease of workday being able to find all navigation tools under one button

What is your favorite aspect of this product?

Functionality one you get a demo it is easy to use and the navigation is fast

What do you dislike most about this product?

I dislike the beginning learning phase of navigation. It can be extremely confusing especially for people that are not technology savvy

What recommendations would you give to someone considering this product?

Watch some demos on YouTube to learn better navigation

Pros

Helps Innovate
Efficient Service
Inspires Innovation
Appreciates Incumbent Status

Satish T.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2026

Team management and marketing planning.

Likeliness to Recommend

10 /10

What differentiates Workday Workforce Management from other similar products?

Working with employee availability and performance data makes it different from traditional hr systems.

What is your favorite aspect of this product?

Marketing campaigns can be better planned based on team availability and capacity. Real time data makes resource management and decision making easier.

What do you dislike most about this product?

Understanding of the system takes time. Creating some custom reports requires additional effort.

What recommendations would you give to someone considering this product?

Team management and marketing planning are now more data driven and effective.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Vendor Friendly Policies
Under Delivered
Vendor's Interest First

Workday Workforce Management

What is Workday Workforce Management?

Company Details

Book a Free Demo Today!

Awards & Recognition

Workday Workforce Management Ratings

86 Likeliness to Recommend

5 Since last award

78 Plan to Renew

6 Since last award

76 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+76 Net Emotional Footprint

How much do users love Workday Workforce Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Time Capture The use of device-agnostic methods to clock-in/out of a shift or role.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Workday Workforce Management Reviews

Kevin F.

Don’t be fooled

Likeliness to Recommend

Pros

Cons

TyRell V.

Easy to use but can be confusing at first

Likeliness to Recommend

Pros

Satish T.

Team management and marketing planning.

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Labor Costing and Splitting

Workforce Scheduling

Time Capture Physical

Workforce Planning and Forecasting

Absence Management

Workforce Dashboards and Reporting

Time Capture

Shift Management

Staffing

Attendance Management and Policies

Rate Policies

Vendor Capability Ratings

Ease of Implementation

Breadth of Features

Ease of IT Administration

Business Value Created

Ease of Customization

Quality of Features

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness