What is SimplyBook.me?
Simplybook.me provides an online booking solution allowing service companies to accept bookings through any online device 24/7. Accept bookings through your website, via Facebook or your SimplyBook.me mobile responsive booking site. SimplyBook.me is easy to use, yet customizable and flexible enough to fit your business or organization like a glove. The system works for businesses and organisations of all sizes, from solopreneurs to enterprise operations. The system is modular, with a basic system providing all the necessary functionality to accept and manage bookings online. A range of custom features to tailors the system to user needs.
Company Details
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87 Likeliness to Recommend
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SimplyBook.me?
Pros
- Helps Innovate
- Trustworthy
- Saves Time
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payment Processing
Calendar Integration
Availability Preferences
Scheduling Link Creation
3rd Party Integration
Automated Notifications
Real-Time Calendar View
Analytics and Reporting
Customizable Branding
Mobile
Vendor Capability Ratings
Business Value Created
Breadth of Features
Ease of IT Administration
Quality of Features
Vendor Support
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
SimplyBook.me Reviews
Charlotte (Charlie) B.
- Role: Consultant
- Industry: Not for Profit
- Involvement: Initial Implementation
Submitted Sep 2023
Highly customisable and user friendly.
Likeliness to Recommend
What differentiates SimplyBook.me from other similar products?
The variety of custom features available and the level of configuration available to the user far exceeds other products I have encountered. Some of the features have clearly been developed organically, meaning the foundations could have been better thought out with functionality being slightly more logical and consistent across features, but an issues caused as a result of this were relatively minor.
What is your favorite aspect of this product?
The ease of configuration.
What do you dislike most about this product?
To do deep level configuration on the product, there is a lack of visibility of what all features actually "do". I.e. if I turn this setting on, there is a small amount of blurb about what it does, but in reality there is logic in the background that means this setting impacts x, y and z also. As a user who is configuring the system, this means quite a bit of trial and error, and sometimes waiting to see what "complaints'" you get from other users/customers.
What recommendations would you give to someone considering this product?
Use the tech support via the chat function to support your service - they have been fantastic each time I have asked a query.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
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Zacbe G.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2023
Simple integration and onboarding
Likeliness to Recommend
What differentiates SimplyBook.me from other similar products?
The cost/value proposition of this product compares favorably to its competitors. In the top-tier package, it distinguishes itself by offering significantly more customization options. This means you can tailor the product to your specific needs and preferences, ensuring it aligns perfectly with your goals and requirements.
What is your favorite aspect of this product?
This product combines ease of use with robust functionality. The interface and processes are straightforward, and it provides a public API for customization.
What do you dislike most about this product?
The POS has more room for improvement
What recommendations would you give to someone considering this product?
Make use of the trial period and use all the plugins to fully leverage the product
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Chelsea N.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2023
Easy appointment booking for a small beauty center
Likeliness to Recommend
What differentiates SimplyBook.me from other similar products?
The calendar needed to be easily usable for people with low technical literacy. It made it easy for staff to book appointments, see their calendar, and embed a widget into our website which were the primary functionalities we used.
What is your favorite aspect of this product?
Colorful and intuitive UI
What do you dislike most about this product?
Very few custom features available unless you pay for the business plan
What recommendations would you give to someone considering this product?
Explore all the custom features available
Pros
- Reliable
- Respectful
- Enables Productivity
- Effective Service
Cons
- Security Frustrates
Please tell us why you think this review should be flagged.
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