SANS Institute

SANS EndUser

Composite Score

7.5 /10

CX Score

7.7 /10

33 Reviews Write a Review

Claim Software

What is SANS EndUser?

Easily manage your cyber awareness training program. The SANS Advanced Cybersecurity Learning Platform makes it easy to track results, be compliant, and change behavior.

Company Details

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Awards & Recognition

SANS EndUser won the following awards in the Security Awareness & Training category

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Product Impact
Conflict Resolution

Latest Award, 2026

0 Top Rated Capabilities

1 Top Rated Features

2025

Product Impact
Conflict Resolution

2025

Product Impact
Conflict Resolution

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Conflict Resolution

2022

SANS EndUser Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SANS EndUser.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

3
Since last award

96 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SANS EndUser?

9% Negative

1% Neutral

90% Positive

Pros

Enables Productivity
Trustworthy
Fair
Performance Enhancing

Feature Ratings

Average 78

Real-time analytics

Ease of User Management

Just in Time Alerts

LMS Integration

AI Capabilities

Security Awareness Dashboards and Reporting

Customizability

Topic Breadth

Knowledge Tests

Variety of Training Materials

Interactive Training

Vendor Capability Ratings

Average 76

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Breadth of Features

Business Value Created

Ease of Data Integration

SANS EndUser Reviews

Rubi S.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2026

Cybersecurity awareness and employee training eff.

Likeliness to Recommend

10 /10

What differentiates SANS EndUser from other similar products?

Sans enduser isn't just a security awareness training tool it combines cybersecurity education phishing awareness risk reduction and employee security behavior improvement into a structured learning platform.

What is your favorite aspect of this product?

The phishing awareness modules were very useful and helped employees recognize suspicious emails. The training materials were engaging. This keeps users more engaged in the learning process.

What do you dislike most about this product?

Maintaining user engagement in large scale deployments may require additional planning. Users may take some time to understand all available learning paths and resources.

What recommendations would you give to someone considering this product?

Sasn enduser effectively addressed issues such as low security awareness, phishing vulnerabilities and inconsistent employee training.

Pros

Enables Productivity
Respectful
Generous Negotitation
Includes Product Enhancements

Cons

Wastes Time
Less Effective Service
Vendor Friendly Policies

Sathish K.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

High-quality, expert-led training, but high price

Likeliness to Recommend

8 /10

What differentiates SANS EndUser from other similar products?

Differences like, Expert-Led Content Practical, Scenario-Based Training Focus on High-Impact Threats Integration with Other SANS Offerings Reputation and Recognition Metrics and Reporting

What is your favorite aspect of this product?

One of the standout aspects of SANS EndUser training is its real-world, scenario-based approach. It focuses on high-impact threats like phishing and social engineering is also incredibly valuable, as these are the tactics most commonly used in cyberattacks today.

What do you dislike most about this product?

SANS is known for its high-quality content, but that level of expertise and detail often comes with a higher price tag compared to other cybersecurity awareness training platforms. Thats the one I dislike the most.

What recommendations would you give to someone considering this product?

Recommendations are, Assess Your Budget Evaluate Your User Base Leverage the Reporting and Analytics Plan for Ongoing Training Involve Key Stakeholders

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Caring

Keerthana M.

Role: Information Technology
Industry: Electronics
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2024

"Expert-driven, interactive training with a focus"

Likeliness to Recommend

10 /10

What differentiates SANS EndUser from other similar products?

Differentiaties are Expert-Driven Content Comprehensive Training Hands-on, Interactive Learning Focus on Behavioral Change High-Quality Support and Resources Proven Effectiveness

What is your favorite aspect of this product?

One of the most notable aspects of SANS EndUser that stands out is its focus on interactive, real-world training.

What do you dislike most about this product?

One drawback of SANS EndUser is that its content can be overwhelming for some users, particularly those who are not already familiar with cybersecurity concepts.

What recommendations would you give to someone considering this product?

My recommendations are Assess the Technical Level of Your Users Leverage Customization Options Consider Integrating with Other Security Tools Utilize Reporting and Analytics Start with a Pilot Program Encourage Ongoing Learning and Reinforcement

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

SANS EndUser

What is SANS EndUser?

Company Details

Need Assistance?

Awards & Recognition

SANS EndUser Ratings

85 Likeliness to Recommend

3 Since last award

96 Plan to Renew

1 Since last award

79 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love SANS EndUser?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Real-time analytics Monitor the behavior of the user or a group so it can provide reports and guidance on the risk profile and suggest training content

Ease of User Management The CBT product is easy to use and administer with multiple end user groups and to regularly manage the awareness and training program.

Just in Time Alerts Integration with other security technologies, such as DLP, EPP, etc. allows users to be warned before taking potentially dangerous actions.

LMS Integration Provides full LMS capabilities by either being SCORM-compliant (integration with an existing on premise LMS) or by providing SaaS-based LMS capabilities.

AI Capabilities Artificial intelligence to enhance Security Awareness & Training to yield insights from unstructured data leveraging ML, NLP, deep learning, semantic indexing

Security Awareness Dashboards and Reporting Dashboards and reports for employee completion of training, test scores, and other aspects of the security awareness and training program.

Customizability Training content can be modified or customized to organizational needs. This can be done through the product itself or by direct request to the vendor.

Topic Breadth The breadth of training topics being covered is broad and fairly comprehensive, including industry-specific or compliance-based topics as needed.

Knowledge Tests Testing is available to gauge the knowledge levels of end-users, particularly after a training module has been completed.

Variety of Training Materials Training is delivered through many media including videos, decks, emails, posters, and other supplemental training materials.

Interactive Training Follows the concepts of micro learning approach with short burst of interactive videos and modules

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

SANS EndUser Reviews

Rubi S.

Cybersecurity awareness and employee training eff.

Likeliness to Recommend

Pros

Cons

Sathish K.

High-quality, expert-led training, but high price

Likeliness to Recommend

Pros

Keerthana M.

"Expert-driven, interactive training with a focus"

Likeliness to Recommend

Pros

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Feature Ratings

Real-time analytics

Ease of User Management

Just in Time Alerts

LMS Integration

AI Capabilities

Security Awareness Dashboards and Reporting

Customizability

Topic Breadth

Knowledge Tests

Variety of Training Materials

Interactive Training

Vendor Capability Ratings

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement

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Breadth of Features

Business Value Created

Ease of Data Integration