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Samsara Logo Award Winner Product Badge
Samsara Inc

Samsara

8.5 /10
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Samsara
8.5 /10

What is Samsara?

Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.

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Awards & Recognition

Samsara won the following awards in the Fleet Management category

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Samsara Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Samsara.

97 Likeliness to Recommend

95 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Samsara?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Transparent
  • Performance Enhancing

Feature Ratings

Average 83

GPS Tracking

89

Asset Management

84

Vehicle Management

83

Driver Management

82

Fuel Management

81

Fleet Maintenance

79

Dispatch Management

75

Cargo Management

72

Vendor Capability Ratings

Average 83

Breadth of Features

87

Ease of Implementation

87

Quality of Features

86

Usability and Intuitiveness

85

Business Value Created

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

83

Ease of Data Integration

82

Ease of IT Administration

81

Ease of Customization

80

Vendor Support

79

Samsara Reviews

Thomas B S.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Lots of features and details PLUS dashcams

Likeliness to Recommend

9 /10

What differentiates Samsara from other similar products?

The integration of additional ODBII/engine information (fuel levels, engine codes, mileage, etc...) along with interior/exterior dashcams and driver prompts if they are not doing their job right (hard breaking, distracted driving, etc...)

What is your favorite aspect of this product?

The ability to turn on/off the driver audio prompts per driver. (Bug the bad drivers & leave the good drivers alone... LOL)

What do you dislike most about this product?

As with any good dashcam install, you've got to run the cables in a managed way behind the roof liner & through the dash... But that's not unique to Samsara.

What recommendations would you give to someone considering this product?

If you're looking for a completely connected solution that gives you more than just GPS data or more than just dashcam images, this one will serve you well!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Leroy S.

  • Role: Industry Specific Role
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

The basic use of the system is easy. Great product

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

The other products that I tested failed in what they promised their products could do. Samsara product did extremely well with the promises given at time of testing. I tested the system in multiple types of vehicles from pickup trucks to tractor trailers.

What is your favorite aspect of this product?

My favorite is the accessibility of excessing the videos from the system. I handle any driving complaints, vehicle damage, and vehicle collisions. Video is extremely beneficial is providing the true nature of the events and not what one person says over what the driver says. Insurance companies have been extremely pleased with videos and cases handled and closed in less than half the time they use to.

What do you dislike most about this product?

The only thing I dislike is that the system shows some alerts that do not yet exist. example- running a red signal and lane departure. But other than that, i am extremely please with the system.

What recommendations would you give to someone considering this product?

I would suggest they contact a current user to obtain some information. I would also suggest to them to do exactly what I did and test multiple companies and see what best fits them.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Vickey W.

  • Role: C-Level
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

User Friendly, great customer service innovative

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

Customer serviced, help topics, and warranty

What is your favorite aspect of this product?

HOS features

What do you dislike most about this product?

AI is to stringent

What recommendations would you give to someone considering this product?

HOS features help manage compliance and camera features are incredible.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Includes Product Enhancements
  • Appreciates Incumbent Status

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