What is Paychex Employee Benefits?
Paychex has HR solutions to fit the needs of any size business. From do-it-yourself payroll to human capital management, Paychex has exactly what you need to take your business where it needs to go.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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78 Likeliness to Recommend
1
Since last award
75 Plan to Renew
1
Since last award
76 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+62 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paychex Employee Benefits?
Pros
- Reliable
- Acts with Integrity
- Respectful
- Trustworthy
Cons
- Under Delivered
- Vendor's Interest First
- Less Inspiring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Regulatory Compliance
Contributions and Payment Tracking
Payroll Integration
Benefits Administration
Archiving and Reporting
User and Enrollment Management
Self Service Portal
Provider Management
Claims Management
Vendor Capability Ratings
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Availability and Quality of Training
Paychex Employee Benefits Reviews
Derek L.
- Role: Finance
- Industry: Retail
- Involvement: End User of Application
Submitted Oct 2024
Incredibly easy to use
Likeliness to Recommend
What differentiates Paychex Employee Benefits from other similar products?
Paychex does have some fees for W2 filing while QB does not.
What is your favorite aspect of this product?
The customer service and support is outstanding. Incredibly knowledgable and responsive.
What do you dislike most about this product?
Some of the functions that are standard with Quickbooks have a fee associated with them on Paychex.
What recommendations would you give to someone considering this product?
Do your research and look at multiple products to make sure you buy the best one for your company.
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
Please tell us why you think this review should be flagged.
- Role: Human Resources
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Oct 2023
Easy to use, but a bit pricey
Likeliness to Recommend
Pros
- Respectful
- Caring
- Reliable
- Performance Enhancing
Cons
- Inhibits Innovation
- Slower Product Innovation
- Wastes Time
Please tell us why you think this review should be flagged.
Ian G.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2023
Product is middle of the road
Likeliness to Recommend
What differentiates Paychex Employee Benefits from other similar products?
Comprehensive
What is your favorite aspect of this product?
The fact they have a portal to manage
What do you dislike most about this product?
The company it is attached to. As a small business I found Paychex support across the board to be atrocious.
What recommendations would you give to someone considering this product?
There are better products from better business out there.
Pros
- Unique Features
- Security Protects
- Helps Innovate
- Reliable
Cons
- Less Efficient Service
- Less Caring
- Wastes Time
Please tell us why you think this review should be flagged.
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