NinjaOne Platform
8.2 /10

What is NinjaOne Platform?

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support.

Company Details


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Awards & Recognition

NinjaOne Platform won the following awards in the Remote Monitoring and Management category

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NinjaOne Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NinjaOne Platform.

93 Likeliness to Recommend

1
Since last award

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NinjaOne Platform?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Saves Time
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 81

Patch Management

89

Remote Control

87

Real User Monitoring

82

Mobile Device Management

81

Remote NOC, SOC, Helpdesk Integration

80

Process Automation

80

Network Management

80

Support for IoT Devices

79

Anti Malware Signature Detection

79

Endpoint Backup

79

Discovery

78

Vendor Capability Ratings

Average 83

Business Value Created

87

Ease of IT Administration

87

Product Strategy and Rate of Improvement

86

Quality of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

83

Ease of Implementation

83

Breadth of Features

83

Vendor Support

82

Availability and Quality of Training

81

Ease of Customization

76

NinjaOne Platform Reviews

  • Role: Information Technology
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2024

NinjaOne is easy to implement and cost-effective

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Halion A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic RMM, works very well

Likeliness to Recommend

10 /10

What differentiates NinjaOne Platform from other similar products?

Constantly improving the tool with very useful items

What is your favorite aspect of this product?

it works very well, and is constantly getting updates. Many integrations as well

What do you dislike most about this product?

the GUI could use some work

What recommendations would you give to someone considering this product?

Ninja is a great tool, it has many things you prob wont need but i would compare you current stack and see what holes this will feel

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2024

Great remote admin features

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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