What is NinjaOne Platform?
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
1
Since last award
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love NinjaOne Platform?
Pros
- Reliable
- Saves Time
- Client Friendly Policies
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Patch Management
Remote Control
Real User Monitoring
Mobile Device Management
Remote NOC, SOC, Helpdesk Integration
Process Automation
Network Management
Support for IoT Devices
Anti Malware Signature Detection
Endpoint Backup
Discovery
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of Implementation
Breadth of Features
Vendor Support
Availability and Quality of Training
Ease of Customization
Also Featured in...
NinjaOne Platform Reviews
- Role: Information Technology
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Oct 2024
NinjaOne is easy to implement and cost-effective
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Halion A.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2024
Fantastic RMM, works very well
Likeliness to Recommend
What differentiates NinjaOne Platform from other similar products?
Constantly improving the tool with very useful items
What is your favorite aspect of this product?
it works very well, and is constantly getting updates. Many integrations as well
What do you dislike most about this product?
the GUI could use some work
What recommendations would you give to someone considering this product?
Ninja is a great tool, it has many things you prob wont need but i would compare you current stack and see what holes this will feel
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Helps Innovate
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jun 2024
Great remote admin features
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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