In Partnership With SelectHub
What is NetSuite PSA?
Manage the complete Bid-to-Bill process of your services business with NetSuite’s leading Professional Services Automation solutions. Designed from the ground up to serve the needs of your growing services delivery business, our solutions are easy to implement, and simple to maintain. And as your processes change, NetSuite’s powerful configurability and expanded capabilities in project management, resource management, project financials, billing and invoicing, available when you need them.
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In Partnership With SelectHub
NetSuite PSA Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on NetSuite PSA.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
3
Since last award
79 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love NetSuite PSA?
Pros
- Fair
- Generous Negotitation
- Transparent
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Billing
Security
Time Management
Task Management and Workflow
Process Automation
Reporting
Mobile Access
Expense Detail Tracking
Knowledgebase
Auditability
Team Collaboration
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Breadth of Features
Ease of Implementation
Ease of Data Integration
Vendor Support
Usability and Intuitiveness
Ease of Customization
NetSuite PSA Reviews
Alex B.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
"Powerful Integration!
Likeliness to Recommend
What differentiates NetSuite PSA from other similar products?
NetSuite PSA is differentiated by its integration with NetSuite ERP, providing a unified platform for project management, financials, and CRM, which enhances visibility and streamlines operations across departments.
What is your favorite aspect of this product?
My favorite aspect of NetSuite PSA is its seamless integration with NetSuite ERP, which provides a unified view of projects, financials, and resources, improving efficiency and decision-making.
What do you dislike most about this product?
One downside of NetSuite PSA is its complexity, which can lead to a steep learning curve and may require significant customization and training to fully leverage its features.
What recommendations would you give to someone considering this product?
I recommend thoroughly assessing your organization's needs and considering the level of customization required. Additionally, ensure you have the resources for training and implementation to maximize the benefits of NetSuite PSA.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Caring
Please tell us why you think this review should be flagged.
Waheed Z.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Aug 2024
Fantastic product, Best for handling the Accounts.
Likeliness to Recommend
What differentiates NetSuite PSA from other similar products?
The ease of implementation and the end user interface customization and the quantum of training materials available plus the cloud operatability makes it better than the similar products.
What is your favorite aspect of this product?
It would provide numerous reports for reviewing the data from multiple aspects, making managment easier,
What do you dislike most about this product?
There are some minor improvements which can be made, e.g. costs maybe reduced a little, On site implementation team could be really helpful.
What recommendations would you give to someone considering this product?
Best Product, if accounts management is concerned and must go for it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Alexandre J.
- Role: Consultant
- Industry: Utilities
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Netsuite is a must for anyone who likes the future
Likeliness to Recommend
What differentiates NetSuite PSA from other similar products?
The finest support available
What is your favorite aspect of this product?
Enablement
What do you dislike most about this product?
Nothing to point it out
What recommendations would you give to someone considering this product?
Totally go for it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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