In Partnership With SelectHub
What is Miva?
Miva believes that all online businesses should have access to a scalable ecommerce platform that can meet their unique business requirements. Miva offers PCI compliant ecommerce, hosting, and custom website design and development solutions. Miva customers have processed over $100 billion in online sales since 1997.
Company Details
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In Partnership With SelectHub
Miva Ratings
Real user data aggregated to summarize the product performance and customer experience.
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77 Likeliness to Recommend
1
Since last award
81 Plan to Renew
4
Since last award
75 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Miva?
Pros
- Trustworthy
- Saves Time
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payment Processing
Content Management
Catalog Management
Predictive Recommendations
Order Management
Retargeting Capabilities
Content Localization
Integrated Search
Order Portal
Microsite Management
Reporting and Analytics
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Vendor Support
Business Value Created
Quality of Features
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Miva Reviews
Amin L.
- Role: Information Technology
- Industry: Apparel
- Involvement: IT Leader or Manager
Submitted Dec 2023
Good product with limited features and flexibility
Likeliness to Recommend
What differentiates Miva from other similar products?
Tons of features and flexibility
What is your favorite aspect of this product?
Catalog management and import features for most complex product
What do you dislike most about this product?
Integration with third party
What recommendations would you give to someone considering this product?
Good if you are developer yourself
Pros
- Caring
- Saves Time
- Respectful
- Fair
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Performance Enhancing
Please tell us why you think this review should be flagged.
Anna M.
- Role: Information Technology
- Industry: Transportation
- Involvement: End User of Application
Submitted Nov 2023
Incredible, web-based business framework
Likeliness to Recommend
What differentiates Miva from other similar products?
Truth in publicizing: I'm one of those independent engineers that I referenced previously. I've composed programming modules to modify the store in many various ways: particular delivery cost computations, strange kinds of installment handling, exceptional taking care of global orders, information trade with outsider administrations, and so on, and so on.
What is your favorite aspect of this product?
Miva Merchant is entirely adaptable. It's straightforward and economical enough for new companies, and it has the ability to adjust as a business develops. The best part is that its API permits it to be redone. If you have a strange prerequisite about how your items are shown, how delivery costs are determined, how you attach to outsider administrations, and so forth, Miva can uphold it. There's a functioning local area of independent engineers who can answer for you. The organization's client care is better compared to most, and there's a functioning Web gathering where clients help one another.
What do you dislike most about this product?
At times their tech. support individuals don't give the most accommodating solutions to my inquiries. I believe this is because the organization is developing; at times, my inquiries are responded to by recently employed individuals who have very little experience. Truth be told, being a computer programmer myself, the inquiries I pose are generally extreme ones. Essentially, they answer rapidly; I never need to stand by for over a day to get an answer.
What recommendations would you give to someone considering this product?
If you have any desire to move out from Magento, this is your better choice. It is the broad inventory that we make due, Miva is exceptionally vigorous in dealing with enormous amounts of SKUs, is extremely quick, and permits you to coordinate your information for a superior pursuit
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Silvia C.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Miva is the best shopping cart platform
Likeliness to Recommend
What differentiates Miva from other similar products?
Miva is the best shopping cart platform and one of the most professional and supportive platforms for its clients. They are consistent in providing customer service. Their user sites are flexible and responsive for their clients and make it easy for us to find the desired products. The system provides limitless options for us to promote our brands as they are highly customized.
What is your favorite aspect of this product?
Miva offers limitless and various attractive and amazing themes for us which enable us to display our products in the best possible ways. They also enable us to create product bundles while we are doing price management. They utilize SEO solutions to help us to ensure that our sites appear on search results.
What do you dislike most about this product?
The biggest dislike of Miva is that they have their own language which is technical and difficult for some users. It is also difficult to customize the templates to match the static sites.
What recommendations would you give to someone considering this product?
Miva is highly recommended because of its fantastic support system. They help their clients to solve their problems and issues and their team is always professional and helpful. It is an intuitive and easy solution to manage our online product campaigns and projects.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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