What is Kissflow?
Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow enables process owners and IT developers to automate and build middle-office processes and applications. Kissflow’s no-code capabilities empower process owners and business leaders to automate business processes and workflows on a self-service basis without any programming knowledge.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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68 Likeliness to Recommend
1
Since last award
87 Plan to Renew
2
Since last award
74 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Kissflow?
Pros
- Efficient Service
- Reliable
- Acts with Integrity
- Performance Enhancing
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Process Management
Knowledge and Document Management
Collaboration
BPM Workflow and Approvals
Process Modelling and Design
Process Simulation and Execution
Form and Report Building
Business Rules Management
Analytics and Reporting
Process Monitoring and Optimization
Deployment
Vendor Capability Ratings
Ease of Customization
Usability and Intuitiveness
Quality of Features
Ease of Implementation
Business Value Created
Vendor Support
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Kissflow Reviews
Govil K.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Fantastic product
Likeliness to Recommend
What differentiates Kissflow from other similar products?
Very lite, easy-to-use, web-based workflow management tool, that does not need any specific training to use.
What is your favorite aspect of this product?
Easy to use and very effective.
What do you dislike most about this product?
Nothing I dislike about it
What recommendations would you give to someone considering this product?
Please try this product you will fall in love with it
Pros
- Trustworthy
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Luisa G.
- Role: Human Resources
- Industry: Construction
- Involvement: End User of Application
Submitted Aug 2023
Tool very functional and easy to use, I love it.
Likeliness to Recommend
What differentiates Kissflow from other similar products?
This application is distinct from others because it is both less expensive and more feature-rich than its competitors, in addition to being simpler to operate.
What is your favorite aspect of this product?
I appreciate how flexible the Kissflow platform is, allowing us to tailor its features to meet the needs of any of our divisions. The low learning curve and user-friendly design of its interface mean that you won't need substantial training to put its features to use. For example, we make use of and give due consideration to the system's data and process analysis features, which generate daily reports based on all the data currently being processed; these reports help us spot potential problems in advance, allowing us to respond quickly with effective solutions.
What do you dislike most about this product?
While it's true that the Kissflow platform has enormous potential because of the tremendous boost it can give any company, there are crucial considerations that I did not like, such as their customer care. Keep in mind that there are many different tools available on this platform, and while we've mastered some of them, there were times when we needed assistance or a feasible solution, but didn't get it until it was too late.
What recommendations would you give to someone considering this product?
We now have effective departmental administration with the aid of the Kissflow platform, thus I would advise using it. Thanks to the available customization capabilities, we were able to tailor kissflow's features by division to better suit the needs of our different teams. Since this platform generates useful reports, we can quickly analyze data and streamline operations to find and apply answers to pressing issues. And there is no doubt that the efficacy of any method we choose to employ has increased.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Teri T.
- Role: Finance
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Dec 2020
Easy to use and update.
Likeliness to Recommend
What differentiates Kissflow from other similar products?
The ease to use.
What is your favorite aspect of this product?
The training manuals and resources.
What do you dislike most about this product?
Task list formats could be improved. Easier export of approval document for storage on corporate network; rather than relying on leaving it all in Kissflow. We upload invoices as pdf then download the approval workflow, but need to manually merge the two files.
What recommendations would you give to someone considering this product?
Map the process before implementing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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