What is Kissflow?

Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow enables process owners and IT developers to automate and build middle-office processes and applications. Kissflow’s no-code capabilities empower process owners and business leaders to automate business processes and workflows on a self-service basis without any programming knowledge.

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Kissflow Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kissflow.

68 Likeliness to Recommend

1
Since last award

87 Plan to Renew

2
Since last award

74 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kissflow?

0% Negative
22% Neutral
78% Positive

Pros

  • Efficient Service
  • Reliable
  • Acts with Integrity
  • Performance Enhancing

Cons

  • Under Delivered

Feature Ratings

Average 80

Process Management

85

Knowledge and Document Management

82

Collaboration

81

BPM Workflow and Approvals

80

Process Modelling and Design

80

Process Simulation and Execution

79

Form and Report Building

79

Business Rules Management

79

Analytics and Reporting

79

Process Monitoring and Optimization

77

Deployment

75

Vendor Capability Ratings

Average 79

Ease of Customization

82

Usability and Intuitiveness

81

Quality of Features

80

Ease of Implementation

79

Business Value Created

79

Vendor Support

79

Breadth of Features

79

Ease of IT Administration

77

Ease of Data Integration

77

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

74

Kissflow Reviews

Govil K.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Kissflow from other similar products?

Very lite, easy-to-use, web-based workflow management tool, that does not need any specific training to use.

What is your favorite aspect of this product?

Easy to use and very effective.

What do you dislike most about this product?

Nothing I dislike about it

What recommendations would you give to someone considering this product?

Please try this product you will fall in love with it

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Luisa G.

  • Role: Human Resources
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Tool very functional and easy to use, I love it.

Likeliness to Recommend

8 /10

What differentiates Kissflow from other similar products?

This application is distinct from others because it is both less expensive and more feature-rich than its competitors, in addition to being simpler to operate.

What is your favorite aspect of this product?

I appreciate how flexible the Kissflow platform is, allowing us to tailor its features to meet the needs of any of our divisions. The low learning curve and user-friendly design of its interface mean that you won't need substantial training to put its features to use. For example, we make use of and give due consideration to the system's data and process analysis features, which generate daily reports based on all the data currently being processed; these reports help us spot potential problems in advance, allowing us to respond quickly with effective solutions.

What do you dislike most about this product?

While it's true that the Kissflow platform has enormous potential because of the tremendous boost it can give any company, there are crucial considerations that I did not like, such as their customer care. Keep in mind that there are many different tools available on this platform, and while we've mastered some of them, there were times when we needed assistance or a feasible solution, but didn't get it until it was too late.

What recommendations would you give to someone considering this product?

We now have effective departmental administration with the aid of the Kissflow platform, thus I would advise using it. Thanks to the available customization capabilities, we were able to tailor kissflow's features by division to better suit the needs of our different teams. Since this platform generates useful reports, we can quickly analyze data and streamline operations to find and apply answers to pressing issues. And there is no doubt that the efficacy of any method we choose to employ has increased.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Teri T.

  • Role: Finance
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2020

Easy to use and update.

Likeliness to Recommend

7 /10

What differentiates Kissflow from other similar products?

The ease to use.

What is your favorite aspect of this product?

The training manuals and resources.

What do you dislike most about this product?

Task list formats could be improved. Easier export of approval document for storage on corporate network; rather than relying on leaving it all in Kissflow. We upload invoices as pdf then download the approval workflow, but need to manually merge the two files.

What recommendations would you give to someone considering this product?

Map the process before implementing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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