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Key Survey Logo
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Key Survey

8.2 /10
Category
Key Survey
8.2 /10

What is Key Survey?

Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable.

Company Details


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Awards & Recognition

Key Survey won the following awards in the Survey Software category

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Key Survey Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Key Survey.

92 Likeliness to Recommend

1
Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Key Survey?

0% Negative
6% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 87

Collaboration

94

Templates & Question Library

90

Role and User Management

90

Data Analysis and Visualization

89

3rd-Party Integrations

87

APIs and Integration

87

Customizable Branding

87

Mobile Support

86

Multi-Channel Distribution

86

Questionnaire Design/Survey Builder

86

Branching and Logic

86

Vendor Capability Ratings

Average 89

Ease of Data Integration

94

Ease of Implementation

91

Business Value Created

90

Ease of Customization

90

Ease of IT Administration

89

Breadth of Features

89

Usability and Intuitiveness

88

Quality of Features

86

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Vendor Support

83

Key Survey Reviews

Ksenija B.

  • Role: Public Sector
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Likes and dislikes

Likeliness to Recommend

8 /10

What is your favorite aspect of this product?

I like how effortless it's to create online forms collecting and managing feedback is easy with amazing dashboard.

What do you dislike most about this product?

It's has less templates and as beginner I took time to learn how to create surveys.

Pros

  • Continually Improving Product
  • Effective Service
  • Inspires Innovation
  • Caring

Petar'Barnes T.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Multilingual Surveys

Likeliness to Recommend

10 /10

What differentiates Key Survey from other similar products?

Key Survey sets itself apart by placing a strong emphasis on analytical depth. This platform provides robust reporting and analytics tools that is enabling users to delve into the intricacies of survey data and extract meaningful insights for strategic decision-making.

What is your favorite aspect of this product?

This platform excels in providing robust reporting and analytics features. Users can generate insightful reports, visualize survey data through charts and graphs, and gain a comprehensive understanding of respondent feedback. This analytical depth is crucial for businesses aiming to extract actionable insights.

What do you dislike most about this product?

Key Survey offers a limited free plan, restricting the number of responses and features available. For users with extensive survey needs, this limitation may prompt the need for a paid plan, and the pricing structure might not be as budget-friendly for smaller organizations.

What recommendations would you give to someone considering this product?

Key Survey proves to be a valuable tool for organizations seeking highly customized surveys and in-depth analytical insights. While there is a learning curve, the platform's advanced features make it a strong choice for businesses prioritizing tailored feedback for informed decision-making.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alyson B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

A Comprehensive Feedback Tool.

Likeliness to Recommend

10 /10

What differentiates Key Survey from other similar products?

Key Survey distinguishes itself with its comprehensive survey customization options. The platform goes beyond basic surveys, offering advanced features for users who require intricate survey designs tailored to specific research objectives.

What is your favorite aspect of this product?

Key Survey stands out for its advanced survey customization capabilities. Users can create highly tailored surveys with a variety of question types, branching logic, and design elements, ensuring that the platform caters to diverse survey needs.

What do you dislike most about this product?

Key Survey may present a learning curve for new users, particularly those unfamiliar with advanced survey tools. While the customization options are a strength, they might be overwhelming for beginners, and additional onboarding support could enhance the user experience'

What recommendations would you give to someone considering this product?

While Key Survey offers advanced survey capabilities and robust analytics, potential users should be mindful of the learning curve and the limitations of the free plan. Overall, Key Survey stands out as a comprehensive survey solution with the potential to deliver valuable insights when used effectively.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy