What is Key Survey?
Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
1
Since last award
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Key Survey?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Templates & Question Library
Role and User Management
Data Analysis and Visualization
3rd-Party Integrations
APIs and Integration
Customizable Branding
Mobile Support
Multi-Channel Distribution
Questionnaire Design/Survey Builder
Branching and Logic
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Business Value Created
Ease of Customization
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Key Survey Reviews
Ksenija B.
- Role: Public Sector
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Oct 2024
Likes and dislikes
Likeliness to Recommend
What is your favorite aspect of this product?
I like how effortless it's to create online forms collecting and managing feedback is easy with amazing dashboard.
What do you dislike most about this product?
It's has less templates and as beginner I took time to learn how to create surveys.
Pros
- Continually Improving Product
- Effective Service
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
Petar'Barnes T.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2023
Multilingual Surveys
Likeliness to Recommend
What differentiates Key Survey from other similar products?
Key Survey sets itself apart by placing a strong emphasis on analytical depth. This platform provides robust reporting and analytics tools that is enabling users to delve into the intricacies of survey data and extract meaningful insights for strategic decision-making.
What is your favorite aspect of this product?
This platform excels in providing robust reporting and analytics features. Users can generate insightful reports, visualize survey data through charts and graphs, and gain a comprehensive understanding of respondent feedback. This analytical depth is crucial for businesses aiming to extract actionable insights.
What do you dislike most about this product?
Key Survey offers a limited free plan, restricting the number of responses and features available. For users with extensive survey needs, this limitation may prompt the need for a paid plan, and the pricing structure might not be as budget-friendly for smaller organizations.
What recommendations would you give to someone considering this product?
Key Survey proves to be a valuable tool for organizations seeking highly customized surveys and in-depth analytical insights. While there is a learning curve, the platform's advanced features make it a strong choice for businesses prioritizing tailored feedback for informed decision-making.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Alyson B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
A Comprehensive Feedback Tool.
Likeliness to Recommend
What differentiates Key Survey from other similar products?
Key Survey distinguishes itself with its comprehensive survey customization options. The platform goes beyond basic surveys, offering advanced features for users who require intricate survey designs tailored to specific research objectives.
What is your favorite aspect of this product?
Key Survey stands out for its advanced survey customization capabilities. Users can create highly tailored surveys with a variety of question types, branching logic, and design elements, ensuring that the platform caters to diverse survey needs.
What do you dislike most about this product?
Key Survey may present a learning curve for new users, particularly those unfamiliar with advanced survey tools. While the customization options are a strength, they might be overwhelming for beginners, and additional onboarding support could enhance the user experience'
What recommendations would you give to someone considering this product?
While Key Survey offers advanced survey capabilities and robust analytics, potential users should be mindful of the learning curve and the limitations of the free plan. Overall, Key Survey stands out as a comprehensive survey solution with the potential to deliver valuable insights when used effectively.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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