What is IBM watsonx Assistant?
IBM watsonx™ Assistant is a market-leading, conversational artificial intelligence platform designed to help you overcome the friction of traditional support and deliver exceptional experiences.
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85 Likeliness to Recommend
1
Since last award
91 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love IBM watsonx Assistant?
Pros
- Efficient Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Other Integrations
Artificial Intelligence Engine
Intent Extraction
Natural Language Processing
Workflow Processing
Personalized Service
Leads Generation
Learning and Adaptability
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Ease of Implementation
Business Value Created
Ease of Customization
Ease of Data Integration
IBM watsonx Assistant Reviews
Aakash K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Easy to use good product
Likeliness to Recommend
What differentiates IBM watsonx Assistant from other similar products?
the quality of response provided
What is your favorite aspect of this product?
proper and accurate information
What do you dislike most about this product?
noting so far
What recommendations would you give to someone considering this product?
this is a good assistance product for your organization
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Rishabh J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
A New Era in Conversational AI
Likeliness to Recommend
What differentiates IBM watsonx Assistant from other similar products?
Unlike many cloud-only solutions, Watsonx Assistant offers deployment options that include on-premises and hybrid environments, catering to organizations with specific security and infrastructure needs.
What is your favorite aspect of this product?
My favorite aspect of this product is its seamless integration with other IBM tools, such as Watson Discovery for enhanced search functionalities, and Watson Knowledge Studio for natural language processing enhancements.
What do you dislike most about this product?
As such there is no dislike about this product, for me it completes all my daily needs of AI.
What recommendations would you give to someone considering this product?
I would highly recommend IBM Watsonx Assistant for anyone who is looking for good conversational AI then this will be the perfect product.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Effective Service
Please tell us why you think this review should be flagged.
Sachin K.
- Role: Information Technology
- Industry: Agriculture
- Involvement: IT Leader or Manager
Submitted Aug 2024
Fantastic Product!
Likeliness to Recommend
What differentiates IBM watsonx Assistant from other similar products?
It's unique features make is different from other products
What is your favorite aspect of this product?
Good customer support
What do you dislike most about this product?
Everything is fine in this product
What recommendations would you give to someone considering this product?
Good to have a tool like this
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
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