FLYR, Inc.

FLYR Hospitality

Composite Score

8.5 /10

CX Score

8.6 /10

12 Reviews Write a Review

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What is FLYR Hospitality?

FLYR Hospitality (formerly Pace Revenue) is a revenue platform for hospitality, that provides industry-leading decision intelligence, innovative business intelligence, and a suite of intuitive management tools. Our customers are innovators who want to use data-driven approaches to achieve optimal results and differentiate against their competitors.

Company Details

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Awards & Recognition

FLYR Hospitality won the following awards in the Hotel Revenue Management System category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

7 Top Rated Capabilities

14 Top Rated Features

2024

FLYR Hospitality Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FLYR Hospitality.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

97 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FLYR Hospitality?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 88

Business Intelligence Tools

Manual Overrides

Data Visualization

Reporting

Big-Data/Custom Data Sources

Performance Analytics

Multi-Language Support

Channel Management

Integration

Events and Promotions

Real-Time

Vendor Capability Ratings

Average 87

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Vendor Support

Business Value Created

Ease of Customization

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

FLYR Hospitality Reviews

Javier A.

Role: C-Level
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2025

Powerful and easy to use

Likeliness to Recommend

9 /10

What differentiates FLYR Hospitality from other similar products?

Really powerful system with an easy and intuitive features.

What is your favorite aspect of this product?

Insights 2.0

What do you dislike most about this product?

Loading reporting times

What recommendations would you give to someone considering this product?

Onboard the whole team, not jus for RM

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Industry Specific Role
Industry: Gaming and Hospitality
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2025

Onboarding is super easy. Very easy to use.

Likeliness to Recommend

10 /10

Pros

Enables Productivity
Efficient Service
Effective Service
Caring

Stephanie M.

Role: Consultant
Industry: Gaming and Hospitality
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

User friendly, sophisticated UI and reports

Likeliness to Recommend

10 /10

What differentiates FLYR Hospitality from other similar products?

We reviewed Duetto, Ideas and Room Price Genie in comparison to FLYR and found FLYRs user interface more user-friendly, modern and sophisticated. The dashboards are also nice to look at, which helps if you're going to spend all day staring at numbers. The capabilities, specifically for a boutique hotel in a resort destination, were also more flexible than other systems we reviewed.

What is your favorite aspect of this product?

My favourite aspect of this product is the reporting: how they are built, designed, and displayed. Conceptually, I like that the system (at least as it was originally designed and as we use it) does not take comp set pricing into account. Instead it 'learns' what the market will bear for our unique product, challenging owners/managers to shed assumptions they have about their value. ADR then steadily increases together with overall revenue and guest satisfaction as the hotel is in 'competition' with itself. One client in particular recognised their opportunity and reinvested, growing YOY revenue beyond any original expectations.

What do you dislike most about this product?

I dislike the stay control features or lack thereof. In this case, FLYR has not taken all use cases for stay controls into account. Managing restrictions is tedious and inefficient in its current version.

What recommendations would you give to someone considering this product?

Don't try to figure out or control the algorithm. In the beginning, we were micromanaging pricing, freezing rates or manually overriding the system recommendations. We would question the point of a 1 dollar difference from day to day and worried that guests would balk at the rate spikes from one day to the next. But in 3 years, we've only had a few comments from repeaters, and in each case, we adjusted their rate offline, while continuing to win new clients at higher rates.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

FLYR Hospitality

What is FLYR Hospitality?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

FLYR Hospitality Ratings

97 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love FLYR Hospitality?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Business Intelligence Tools Bringing together data from multiple sources for easy exploration. This goes beyond reporting and dashboards to support generation of impactful insights.

Manual Overrides The system allows certain levels of access to override suggested published rates.

Data Visualization Ability to visually display the data in a digestible and understandable format so that problems are clearly visible and other departments can review.

Reporting Easy-to-read dashboards and both pre-built and customizable reports exist.

Big-Data/Custom Data Sources Revenue manager can incorporate external third-party data & modify weightings and apply overrides to establish demand & rate models.

Performance Analytics Ability to deliver impact analysis by running A/B experiments against two RMS systems to provide conclusive statistical evidence of which performs better.

Multi-Language Support The system can support multiple languages

Channel Management Allows for differential costs and control of the availability by channel by optimizing the total net profit contribution.

Integration Solution is able to integrate with other platforms and solutions such as PMS, CRM, OTA, Group Sales, CMS, POS.

Events and Promotions System can account for planned or unplanned events and support promotional activities.

Real-Time Allows for real-time, instant or on-demand (vs. scheduled) data refreshes to/from the hotel PMS.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

FLYR Hospitality Reviews

Javier A.

Powerful and easy to use

Likeliness to Recommend

Pros

Onboarding is super easy. Very easy to use.

Likeliness to Recommend

Pros

Stephanie M.

User friendly, sophisticated UI and reports

Likeliness to Recommend

Pros

Most Popular FLYR Hospitality Comparisons

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2
Since last award

Feature Ratings

Business Intelligence Tools

Manual Overrides

Data Visualization

Reporting

Big-Data/Custom Data Sources

Performance Analytics

Multi-Language Support

Channel Management

Integration

Events and Promotions

Real-Time

Vendor Capability Ratings

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Vendor Support

Business Value Created

Ease of Customization

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration