In Partnership With SelectHub
What is Exterro E-Discovery?
The Exterro Platform is a single, natively built, fully integrated solution that unifies all of Exterro's E-Discovery and Information Governance products. Further, it includes our integration hub, which connects to the industry's broadest range of 3rd party tools, system applications, and data sources, orchestrating processes across applications and minimizing your cost of ownership.
Company Details
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In Partnership With SelectHub
Exterro E-Discovery Ratings
Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
92 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Exterro E-Discovery?
Pros
- Saves Time
- Effective Service
- Acts with Integrity
- Respectful
Cons
- Less Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Annotations
Chain of Custody Preservation
Native Format
Email Threading
Tagging Metadata and Organization
Classification and Data Parsing
Review
Legal Hold
Optical Character Recognition
Audio Transcription
Data Analysis and Visualization
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Vendor Support
Ease of Data Integration
Quality of Features
Business Value Created
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Exterro E-Discovery Reviews
Hal F.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2024
Intuitive, Easy of use, Great support.
Likeliness to Recommend
What differentiates Exterro E-Discovery from other similar products?
Exterro has a unique approach to eDiscovery.
What is your favorite aspect of this product?
Speed of identifying relevant items.
What do you dislike most about this product?
Nothing at this time.
What recommendations would you give to someone considering this product?
Highly recommend. Make sure you attend training and take the time to learn the Exterro product. You will be so much more productive right out of the gate!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kostantino A.
- Role: Information Technology
- Industry: Government
- Involvement: End User of Application
Submitted Jan 2024
I don’t see much of ftk being used like it used to
Likeliness to Recommend
What differentiates Exterro E-Discovery from other similar products?
I feel ftk is harder to get started with compared to similar applications.
What is your favorite aspect of this product?
Ftk has been around for a while, so some stability
What do you dislike most about this product?
I’m not keen on the interface.
What recommendations would you give to someone considering this product?
Check out other products first and look for video demos
Pros
- Helps Innovate
- Continually Improving Product
- Respectful
- Client Friendly Policies
Cons
- Less Reliable
- Less Performance Enhancing
- Less Productive
Please tell us why you think this review should be flagged.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
One good solution for solving critical problems!
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Fair
- Acts with Integrity
Please tell us why you think this review should be flagged.
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