What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

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Awards & Recognition

Confluence won the following awards in the Document Management category

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Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

87 Likeliness to Recommend

1
Since last award

100 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Respectful
  • Helps Innovate
  • Effective Service

Feature Ratings

Average 84

Document Hosting

89

Document Sharing

86

Security and Access Control

85

Access Tracking

84

Version Control

83

Searchability

83

Editor Functions

83

Metrics and Reporting

83

Publication Workflow

83

Indexing and Classification

81

Check Out Check in

81

Vendor Capability Ratings

Average 82

Quality of Features

86

Ease of Implementation

85

Business Value Created

84

Breadth of Features

83

Ease of Customization

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Ease of Data Integration

81

Usability and Intuitiveness

80

Vendor Support

79

Confluence Reviews

Michael S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Reliable document management platform

Likeliness to Recommend

8 /10

What differentiates Confluence from other similar products?

It makes working together feel fun and connected.

What is your favorite aspect of this product?

It lets me create, share, and organize documents all in one place. The engaging brainstorming and project management features of Confluence make it simple for any team to collaborate and get things done. The search tool is awesome and I enjoy making subpages to keep things neat and tidy. It helps my team stay focused and get things done faster.

What do you dislike most about this product?

There is nothing to worry about, all features are giving best services.

What recommendations would you give to someone considering this product?

Reliable and effective document management platform must try it.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Respectful

Vinayak A.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

User-friendly collaboration tool

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

Strong Collaboration Features: Facilitates real-time collaboration with comments, mentions, and version history, making teamwork seamless. Flexible Page Structure: Allows users to create and organize content in a customizable way, including templates for different needs. Integration with Atlassian Ecosystem: Works well with other Atlassian tools like Jira and Trello, enabling a more integrated project management experience.

What is your favorite aspect of this product?

My favorite aspect of Confluence is its user-friendly interface, which makes it easy for teams to collaborate, share knowledge, and organize information effectively.

What do you dislike most about this product?

What I dislike most about Confluence is that its performance can slow down with larger pages or extensive content, making it less efficient for users managing substantial documentation.

What recommendations would you give to someone considering this product?

Evaluate Team Needs: Assess your team's collaboration and documentation requirements to ensure Confluence is a good fit. Explore Integration Options: Consider how well it integrates with other tools your team uses, like Jira or Trello, for a seamless workflow. Utilize Templates: Take advantage of the available templates to streamline content creation and organization from the start.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lucia C.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Make your teamwork easier and fun

Likeliness to Recommend

8 /10

What differentiates Confluence from other similar products?

Confluence is special because it lets lots of people work on the same document at the same time.

What is your favorite aspect of this product?

The pro part for me about Confluence is how it keeps everything together in one spot. I can find old notes, project updates, and meeting notes without searching everywhere. It is like having my own helpful assistant. I can focus on my work and not worry about getting lost in files.

What do you dislike most about this product?

Sometimes, I find it confusing when there are too many links on the same page. It is hard to know which link to click. This makes it tricky to find the right information sometimes and that can be a bit frustrating.

What recommendations would you give to someone considering this product?

I say take your time to learn it. At first, it might feel a little hard but with practice, it can be really helpful.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

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