ChatGPT
9.1 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

93 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

Feature Ratings

Average 86

Vendor Capability Ratings

Average 83

ChatGPT Reviews

Akachukwu U.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Amazing Product

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

Widespread integration with 3rd party applications

What is your favorite aspect of this product?

Ability to be interactive.

What do you dislike most about this product?

It doesnt work offline.

What recommendations would you give to someone considering this product?

Its hands down one of the best AI tools out there. Highly recommend.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Friendly Negotiation

Elisha S.

  • Role: Operations
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

User-friendly, but occasional inaccuracies

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

- NLP: Understands and generates human-like text. - Context: Remembers past interactions for coherent replies. - Versatile: Handles various tasks from chatting to problem-solving.

What is your favorite aspect of this product?

I love how ChatGPT remembers past interactions within a session. This makes conversations feel more natural and coherent, creating a more engaging and personalized experience for users.

What do you dislike most about this product?

While ChatGPT is quite advanced, one limitation is that it can sometimes generate responses that are too generic or not perfectly aligned with the user’s specific needs. This can occasionally make interactions feel less personalized.

What recommendations would you give to someone considering this product?

Set Clear Objectives: Know what you want to accomplish with ChatGPT. Whether it’s for customer service, content creation, or personal assistance, having specific goals will help you make the most of its features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Agnoor G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Open AI platform

Likeliness to Recommend

8 /10

What differentiates ChatGPT from other similar products?

1) Proper records of search history on the platform. 2) Multiple GPTs can be created and shared in one space. 3) Too much options are there based on the requirement to directly pick and research. 4) efficiency is good and can be used in both personal and professional life.

What is your favorite aspect of this product?

Best use case is automation scripting along with voice interface which makes it easier.

What do you dislike most about this product?

Sometimes answers are not accurate they are just copy and paste from one site. Upgraded model is little bit costly to handle than old once.

What recommendations would you give to someone considering this product?

Absolutley helpful and useful in today's era to make work easy and perfect.

Pros

  • Enables Productivity
  • Caring
  • Transparent
  • Appreciates Incumbent Status