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Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

86

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

85

Task Management and Workflow

84

Vendor Capability Ratings

Average 87

Business Value Created

89

Quality of Features

88

Ease of Implementation

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Vendor Support

84

Box Reviews

Otim J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic products

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Box stands out with its business packages but also caters to consumers. It focuses on syncing files within a dedicated folder rather than backing up entire systems and hard drives.

What is your favorite aspect of this product?

Box sets up a specific folder on your Windows or macOS computer, and then keeps all of its contents in sync with the cloud along with any other devices with Box installed. And also, Box neatly integrates itself with File Explorer on Windows.

What recommendations would you give to someone considering this product?

It gives the choice to have all of your files downloaded for offline access and this is useful as while you can still access files and folders in your cloud drive when online, they won't take up extra space on your local hard drive. It also User-friendly

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Linda J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Strongly integrates

Likeliness to Recommend

8 /10

What is your favorite aspect of this product?

This product is connected to most software, it ease files transfers to other softwares.

What recommendations would you give to someone considering this product?

It integrates with many softwares

Pros

  • Inspires Innovation
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Ellen G.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Robust Content collaboration tool

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

One of the strengths of Box is its admin controls and enterprise-grade security. It includes features such as settings, trails, and data encryption to ensure the security of the company’s data. It helps a lot during teamwork to share the data along with editing and commenting in real-time.

What is your favorite aspect of this product?

I like its security and compliance of the data along with providing the best collaboration features. It offers key security options which include advanced access, trials, and encryption to make the best security measures. Additionally, it gives its users ease of sharing, editing, and discussing data for the best collaboration in teamwork. It integrates with other tools in such a way to increase the productivity of the business.

What do you dislike most about this product?

It is a complete solution to all the issues coming in the way of content collaboration. It is filled with all the features which make the protection of the data possible. However, for the best working experience, one should go through its tutorials and trials for satisfactory results. There is nothing to dislike since I am using it.

What recommendations would you give to someone considering this product?

I would highly recommend this platform who are seeking authentic data protection tools, especially in the financial and legal sectors demanding the security of their data at first. It has all the important features needed for data management. So go for it without any fear.

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Caring
  • Altruistic

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