What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
2
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Caring
- Acts with Integrity
- Reliable
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Drag and Drop User Interface
Enterprise Grade Security Controls
Real-Time Synchronization
Access Control and Rights Management
Electronic Signatures
3rd-Party Integrations
Data Loss Prevention
Large File Optimization
Cognitive Content Services
Task Management and Workflow
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews
Luis A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Secure Business File Sharing Combines Innovation
Likeliness to Recommend
What differentiates Box from other similar products?
The overall business security feature set, where certification and precise access control are possible, of course, makes Box exceptionally well suited for handling the project of sensitive data. The ability to address more complex workflows is possible due to the Box Relay feature of the platform. Being able to integrate with virtually any enterprise application makes it easy to have a connected ecosystem for project delivery.
What is your favorite aspect of this product?
The platform is also very good in documentation and compliance features that are very important in compliance search industries. The API is very powerful and enables any kind of integration with other internal tools and systems. The enhanced functionalities include assigning tasks and setting deadlines for their completion, gathering multiple teams, and working with outside contractors to facilitate efficient and effective administrative teamwork.
What do you dislike most about this product?
The desktop sync client may face difficulties when it applies to the organization of a significant number of files, especially in the case of enterprise uses. For the current technical documents, the mobile interface could provide better tools for editing. Creating a custom workflow is expensive to set up in order to gain the best benefit for a particular project.
What recommendations would you give to someone considering this product?
Using the Box has been of great impact in managing the automation projects in middleware at Indra by improving the delivery process. Lately, during integration enforcement on a larger scale, the functionality of this product ensured we could work with external contractors to access data while keeping unauthorized individuals out. We gained orders of magnitude in the ability to automate approval workflows; this decreased our document processing time immensely and allowed us to focus on more project delivery instead of wasted time on paperwork.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Mei T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
It's security and compliance.
Likeliness to Recommend
What differentiates Box from other similar products?
Box is unique because it prioritizes security and compliance, making it perfect for handling sensitive data. Additionally, it is positioned as a flexible solution due to its interaction with other applications, including Google Workspace, Salesforce, and Microsoft 365.
What is your favorite aspect of this product?
Box's emphasis on security and sophisticated permissions features, which provide fine-grained control over who can access each file, is what I enjoy most about it. Its ability to interact with other work platforms, increasing efficiency, is another feature I appreciate.
What do you dislike most about this product?
The fact that Box's interface can occasionally be less user-friendly, particularly for novices, is one of my pet peeves. Additionally, it can be a little challenging to find the advanced setup choices.
What recommendations would you give to someone considering this product?
Since Box allows real-time document sharing and editing, I suggest it as a useful tool for team collaboration. Its cloud file synchronization function guarantees access to information from any device.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sarah N.
- Role: C-Level
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Fantastic product with enough storage
Likeliness to Recommend
What differentiates Box from other similar products?
Provides the storage which is enough even to non-subscribed customers and is more secure
What is your favorite aspect of this product?
Accepts storing different file formats on one panel which makes it easy to keep videos, documents, films and other file formats securely on the cloud
What do you dislike most about this product?
I have nothing to dislike about the solution currently works fine for me and have not seen any issue in performance
What recommendations would you give to someone considering this product?
I would recommend the solution
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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