BetterCloud
7.5 /10

What is BetterCloud?

BetterCloud empowers IT to transform their employee experience, centralize data protection, and maximize operational efficiency. BetterCloud is a solution that transforms the employee experience, centralizes data protection, and maximizes operational efficiency.

Company Details


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Awards & Recognition

BetterCloud won the following awards in the Data Loss Prevention category

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BetterCloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BetterCloud.

85 Likeliness to Recommend

1
Since last award

89 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BetterCloud?

5% Negative
15% Neutral
80% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Client Friendly Policies
  • Enables Productivity

Cons

  • Under Delivered

Feature Ratings

Average 80

Customizable and Pre Canned Policies

83

Data Discovery (DLP)

81

Centralized Reporting Engine

81

Lightweight Directory Access Protocol Integration

81

Activity Monitoring Alerts

80

Real Time Scanning

80

Application Monitoring

80

Multiple Enforcement Actions

79

Endpoint Support

79

Environment Support

76

Optical Character Recognition

75

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

84

Ease of IT Administration

84

Business Value Created

83

Breadth of Features

81

Ease of Implementation

81

Quality of Features

81

Ease of Data Integration

79

Vendor Support

78

Product Strategy and Rate of Improvement

78

Ease of Customization

77

Availability and Quality of Training

72

BetterCloud Reviews

A.J. D.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Simple to Use, Workflows Leave More to be Desired

Likeliness to Recommend

9 /10

What differentiates BetterCloud from other similar products?

BetterCloud is extremely simple to set up and use, and has native integration with a lot of SaaS apps. The functionality with some of the native integrations is limited though and workflows are slowly getting better, but need more work. It's nice to be able to automate some user lifecycle management tasks within a SaaS based no-code platform.

What is your favorite aspect of this product?

The workflows and how powerful they can be when done right.

What do you dislike most about this product?

Two separate consoles and slow development in the right areas.

What recommendations would you give to someone considering this product?

I would recommend this for an SMB that doesn't have a solution for onboarding, offboarding and mid user lifecycle management, but be weary of the price tag.

Pros

  • Caring
  • Friendly Negotiation
  • Reliable
  • Enables Productivity

Cons

  • Under Delivered
  • Leverages Incumbent Status
  • Security Frustrates

Vitor M.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2024

Great product with good support!

Likeliness to Recommend

8 /10

What differentiates BetterCloud from other similar products?

I've never used other products before, but the support was always on time.

What is your favorite aspect of this product?

It allows me to save data and keep it secure. This way i don't have to worry about it.

What do you dislike most about this product?

I think thing could be more streamlined and wish there were more videos to help with setup

What recommendations would you give to someone considering this product?

It's worth it if you work with a lot of data and need to keep it secure

Pros

  • Efficient Service
  • Effective Service
  • Respectful
  • Helps Innovate

Cons

  • Less Caring
  • Less Reliable
  • Less Inspiring

Kathoki M.

  • Role: Vendor Management
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

BetterCloud - Best Data Loss Management Tool

Likeliness to Recommend

9 /10

What differentiates BetterCloud from other similar products?

When it comes to data loss management, BetterCloud offers Amazing security features and is affordable too It's Affordable and very effective

What is your favorite aspect of this product?

I have used it and I like that it protects business data It's Affordable and highly effective in data protection We never have to worry about data loss and data privacy

What do you dislike most about this product?

No hates as BetterCloud has always worked

What recommendations would you give to someone considering this product?

I recommend BetterCloud for data loss management. It's powerful, secure and easy to use.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

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