Telecommunication Service Fulfillment Software

Telecommunication Service Fulfillment

What is Telecommunication Service Fulfillment Software?

Telecommunication service fulfillment software provides solutions such as catalog and inventory management, electronic data interchange, and order management within the telecommunications industry.

Common Features

  • Analytics and Reporting
  • Service Management
  • Workflow Management
  • Catalog Management
  • Inventory Management
  • Electronic Data Interchange
  • Capacity Management
  • Order Management
  • Network Management
  • Configuration Management
  • Data Quality

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Top Telecommunication Service Fulfillment Software 2024

Products below are ineligible for awards due to insufficient recent reviews

Amdocs OSS streamlines and automates common operational processes, bringing benefits for CAPEX and OPEX, increased customer satisfaction and faster rollout.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
Composite Score
7.2 /10
CX Score
6.3 /10

At Ericsson we understand where you’re coming from. We work with telecom operators around the world, helping find new opportunities to grow and create value. In our portfolio for telecom operators, we have the know-how, the skills and the solutions you need to tackle the challenges of today and tomorrow.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Charges for Enhancements
  • Less Friendly Negotiation
  • Under Delivered
Composite Score
7.1 /10
CX Score
7.5 /10

Aspect can help your telecommunications company succeed in the Relationship Revolution. We provide the tools and expertise you need to reach out to your customers and facilitate their outreach to you, whenever they choose to do so. Keep your customers connected through our technology and know-how.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Hewlett-Packard Enterprise

HP OSS Fulfillment Suite

Composite Score
7.1 /10
CX Score
6.3 /10

The HP OSS Fulfillment Suite focuses on lower Total Cost of Ownership (TCO), faster time to market, and better customer experience during subscriber onboarding, as well as innovation including readiness to manage hybrid virtualized and non-virtualized environments.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Composite Score
7.1 /10
CX Score
7.3 /10

Today's leaders deliver innovative products and services and differentiated customer experience to stand apart from the competition. Only Genesys allows you to cost-effectively and efficiently deliver consistent service across all interaction channels to deliver the reliable and robust customer experience your customers expect.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Respectful

Oracle Communications Rapid Service Design and Order Delivery Solution delivers a product-based service fulfillment solution that lets service providers design, launch, and deliver any type of service for any network domain on a single, convergent, scalable platform.

Scorecard

Pros

  • Enables Productivity
  • Reliable
  • Respectful
  • Client Friendly Policies
Composite Score
6.7 /10
CX Score
5.9 /10

Huawei continuously accumulate the best practice of user experience, the best on-line to offline orchestration model, the most efficient resource management practices to help CPSs optimize operation, improve efficiency, and reduce costs, thereby enhancing market competitiveness.

Pros

  • Effective Service
  • Respectful
  • Continually Improving Product
  • Inspires Innovation

Cons

  • Less Fair
  • Under Delivered
  • Commodity Features
Clarity International

Clarity Fulfillment Suite

Composite Score
5.8 /10
CX Score
7.3 /10

The Clarity Fulfillment Suite provides the foundation for operations to deliver high-quality service for any product and to any channel. It enables the provisioning and management of multi-technology offerings, to meet the demands of triple and multi-play bundling.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Generous
Composite Score
5.8 /10
CX Score
5.5 /10

IBM creates solutions for more instrumented, interconnected, and intelligent systems, allowing you to launch smarter services, drive smarter operations, and build smarter networks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Under Delivered
  • Leverages Incumbent Status
  • Commodity Features
Composite Score
4.0 /10
CX Score
4.1 /10

NetCracker’s comprehensive, modular, end-to-end product portfolio is built on a single, cloud-ready platform and leverages virtualization and advanced analytics capabilities. Our product suite leads the communications industry in standardization and innovation.

Cons

  • Less Efficient Service
  • Vendor Friendly Policies
  • Charges for Enhancements