CRM for Higher Education Software

CRM for Higher Education

What is CRM for Higher Education Software?

Customer Relationship Management (CRM) solutions for Higher Education provide the ability to track the student experience from end-to-end. These platforms provide augmented capabilities for segmentation to delineate student disposition, data analytics to determine outbound campaign efficacy, and automated workflows to reduce time spent on repetitive tasks.

Common Features

  • Applicant Information Management​
  • Campaign Management
  • Dashboards, Analytics and Reporting
  • Document Management
  • Workflow Capabilities​
  • Role-Based Permissions​
  • Audit Trail
  • Form Builder​
  • Embedded AI Capabilities​
  • Live Chat

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Top CRM for Higher Education Software 2024

Composite Score
7.1 /10
CX Score
6.9 /10

Education Cloud provides institutions with purpose-built education technology products and solutions as well as the latest innovation from the trusted Salesforce platform, including robust AI, analytics, and integration capabilities.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Products below are ineligible for awards due to insufficient recent reviews

Composite Score
8.2 /10
CX Score
8.0 /10

Ellucian CRM is a robust set of flexible constituent relationship management (CRM) solutions built on a common platform, specifically for higher education. These solutions help your institution more successfully recruit and enroll prospective students, support and retain current students, and cultivate meaningful life-long relationships with alumni and supporters.

Technolutions Inc

Slate

Composite Score
8.1 /10
CX Score
8.4 /10

Slate is a comprehensive platform for admissions and enrollment management, student success, and alumni/advancement. Designed and developed exclusively for higher education, Slate by Technolutions can handle the breadth and depth of the modern student and donor lifecycle. It provides a single, unified interface to CRM, outreach and communications, travel management, online applications, online reading, student success and retention, and alumni and donor engagement.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Frequency Foundry Inc

greymatter CRM

Composite Score
7.4 /10
CX Score
7.7 /10

greymatter CRM is a full life cycle, constituent relationship management solution for higher education. greymatter brings the right team of advisors, outside-the-box innovators and top-notch programmers to successfully deliver a winning student relationship strategy and solution to best fit your institution. By targeting the following five areas: Recruit, Admit, Retain, Advance and Promote, greymatter provides a true 360-d allows institutions to track, measure and manage interactions from first contact as a prospect, through to alumni fostering recruitment, enabling retention, and creating engagement across all constituents.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Under Delivered
Blackbaud, Inc

Blackbaud CRM

Composite Score
7.3 /10
CX Score
7.7 /10

Blackbaud CRM combines unmatched nonprofit expertise with industry-leading fundraising and relationship management tools, integrated analytics, multichannel marketing, and data mining services to help large nonprofits build stronger and more productive relationships.

Connect CRM Limited

Connect CRM

Composite Score
7.0 /10
CX Score
7.5 /10

Simplify and automate core business processes with flexible and scalable solutions for banking, financial services, healthcare, insurance, education, property management and non-profit.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
SchoolMint Inc

SchoolMint

Composite Score
6.5 /10
CX Score
7.2 /10

Available online and on mobile devices, SchoolMint’s user friendly design and seamless data integration with leading student information systems (SIS) transform the end-to-end enrollment experience for district staff and parents

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Caring
Composite Score
6.3 /10
CX Score
7.0 /10

Products Services Community Resources About Us CRMs Jenzabar Constituent Relationship Management (CRM) systems delivers a personalized educational experience for every student.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
Embark Corporation

Embark Campus

Composite Score
5.8 /10
CX Score
6.7 /10

Embark Campus is an end-to-end online admissions software designed to suit programs of all shapes and sizes. Embark Campus can help you reach your goals, whether your organization needs a simple one page application or an institutional solution to manage multiple programs and workflow among thousands of reviewers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Wastes Time
Ellucian Company L.P.

Ellucian Banner

Composite Score
5.7 /10
CX Score
6.0 /10

Today’s students have high expectations for service and performance at their institutions. So higher education leaders around the world are thinking more creatively about how their people, processes, and technology can work together more efficiently to meet and exceed those expectations. To stay competitive, institutions need to deliver a convenient, connected technology experience that makes everyday tasks easier. Built to meet that challenge, Ellucian Banner can help your institution thrive.

Pros

  • Efficient Service
  • Saves Time
  • Client Friendly Policies
  • Fair

Cons

  • Less Productive
  • Commodity Features
  • Inhibits Innovation